CREDO Mobile: I spent about an hour on the phone with a sales...
GetHuman用户~Scott来自November 18, 2017的CREDO Mobile条客户评论
~Scott案的背景
GetHuman:~Scott-您能告诉我们其他CREDO Mobile个客户何时提起诉讼吗?
~Scott:Sure。在November 13上是afternoon。
GetHuman:您是否接触到CREDO Mobile,如果可以,怎么做?
GetHuman:这些常见的CREDO Mobile客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Scott 常见 CREDO Mobile 问题的列表)
~Scott:“ Overcharge/Strange charge”是我尝试使用to call的原因。
~Scott对CREDO Mobile客户服务的评价
GetHuman:那么,您如何总结GetHuman的CREDO Mobile客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Scott:I spent about an hour on the phone with a sales person, who told me I'd get a big discount for the first several months. We walked through the services I wanted, and he convinced me I'd save a lot of money. Then the bill arrived. Right away, I saw a problem: the big discount I was going to get only applied to a small part of the bill, not the whole thing. It amounted to a piddly little joke. I called, and the sales person basically blew me off. "Too bad, so sad, have a nice day." Later, my wife went to Canada, and racked up $** in data overages on our so-called unlimited data plan. When I had asked CREDO about this before she went, I was told not to worry about it, it was covered, Surprise! It's not! Screwed again! Eventually I compared what I was spending on AT&T to CREDO, and realized I wasn't really saving any money, and since all they do is resell Sprint, part of my money is still going to fund the conservatives.
GetHuman:让我们量化一下您与CREDO Mobile联系的经验。在1到5的范围内,如何轻松解决CREDO Mobile问题?
~Scott:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Scott:在沟通方面,我会给他们五分之三的three。
GetHuman:CREDO Mobile快速有效地解决问题的能力又如何呢?
~Scott:为此,我要说出五分之二的two。
GetHuman:最后-对其他CREDO Mobile客户有何建议?
~Scott:在一天中的早些时候或深夜给他们打电话。不要忘记CREDO Mobile可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Scott在November 13, 2017发生的CREDO Mobile客户服务问题中得到了一些有用的反馈和措辞。