C Spire Wireless: I opened my Cellular South netbook account on...

GetHuman用户~disputedbilling来自أكتوبر ٣٠، ٢٠١٧的C Spire Wireless条客户评论

~disputedbilling案的背景

GetHuman:~disputedbilling-您能告诉我们其他C Spire Wireless个客户何时提起诉讼吗?
~disputedbilling:Sure。在أكتوبر ٢٢上是middle of the night。
GetHuman:您是否接触到C Spire Wireless,如果可以,怎么做?
~disputedbilling:我使用了我在GetHuman C Spire Wireless客户电话号码页面上找到的855-277-4735号码:C Spire Wireless客户服务电话号码
GetHuman:这些常见的C Spire Wireless客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~disputedbilling 常见 C Spire Wireless 问题的列表)
~disputedbilling:“ Update account information”是我尝试使用to call的原因。

~disputedbilling对C Spire Wireless客户服务的评价

GetHuman:那么,您如何总结GetHuman的C Spire Wireless客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~disputedbilling:I opened my Cellular South netbook account on ******. On March *, I diligently paid my first bill of $**.**. On March **, I had a bill of ***.** due to overages. I had enrolled in auto pay and with my limited understanding was carefully watching how much music and video I downloaded so I that I never exceeded ***MB. As a result, I fully expected that only **.** plus tax would be debited from my credit card. Imagine my surprise on March ** when my service was cut off even though I knew I had paid my first bill and wasn*€*t expecting to have to pay anything else until April. *When I began questioning the bill, customer service agents were as confused as I was at how the downloads were calculated. I desperately needed the information so that I could understand how I had gone so far over my allotted downloads and to keep it from ever happening again. With such limited information how was I to know that within * days my bill had jumped from **.** to ***.**? I paid an ignorance fee of $** to
GetHuman:让我们量化一下您与C Spire Wireless联系的经验。在1到5的范围内,如何轻松解决C Spire Wireless问题?
~disputedbilling:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~disputedbilling:在沟通方面,我会给他们五分之三的one。
GetHuman:C Spire Wireless快速有效地解决问题的能力又如何呢?
~disputedbilling:为此,我要说出五分之二的one。
GetHuman:最后-对其他C Spire Wireless客户有何建议?
~disputedbilling:在一天中的早些时候或深夜给他们打电话。不要忘记C Spire Wireless可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~disputedbilling在أكتوبر ٢٢، ٢٠١٧发生的C Spire Wireless客户服务问题中得到了一些有用的反馈和措辞。

C Spire Wireless

1.00 of 5 stars | 33条评论

~disputedbilling的C Spire Wireless评论

寻求帮助的困难
2 5星
沟通质量
1 5星
及时和专业
1 5星
整体客户服务评分
1 5星

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