British Telecom: This worked amazingly well for a billing enquir...
GetHuman用户~evilsuperstar来自Oktober 28, 2017的British Telecom条客户评论
~evilsuperstar案的背景
GetHuman:~evilsuperstar-您能告诉我们其他British Telecom个客户何时提起诉讼吗?
~evilsuperstar:Yup。在Oktober 26上是morning。
GetHuman:您是否接触到British Telecom,如果可以,怎么做?
GetHuman:这些常见的British Telecom客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~evilsuperstar 常见 British Telecom 问题的列表)
~evilsuperstar:“ None of those really matches why I wanted to call British Telecom that day.”是我尝试使用to call的原因。
~evilsuperstar对British Telecom客户服务的评价
GetHuman:那么,您如何总结GetHuman的British Telecom客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~evilsuperstar:This worked amazingly well for a billing enquiry. I had been caught in a cycle of automated responses and I just wanted to talk to someone about lowering my direct debit because I was paying too much each month. I got through to a UK call centre straight away after pressing * repeatedly and the woman sorted my account out and refunded me the credit on my account in less than a minute!
GetHuman:让我们量化一下您与British Telecom联系的经验。在1到5的范围内,如何轻松解决British Telecom问题?
~evilsuperstar:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~evilsuperstar:在沟通方面,我会给他们五分之三的one。
GetHuman:British Telecom快速有效地解决问题的能力又如何呢?
~evilsuperstar:为此,我要说出五分之二的two。
GetHuman:最后-对其他British Telecom客户有何建议?
~evilsuperstar:在一天中的早些时候或深夜给他们打电话。不要忘记British Telecom可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~evilsuperstar在Oktober 26, 2017发生的British Telecom客户服务问题中得到了一些有用的反馈和措辞。