British Telecom: The native English speaker I dealt with tried h...

GetHuman用户~JAYT来自November 4, 2017的British Telecom条客户评论

~JAYT案的背景

GetHuman:~JAYT-您能告诉我们其他British Telecom个客户何时提起诉讼吗?
~JAYT:Yup。在Oktober 29上是middle of the night。
GetHuman:您是否接触到British Telecom,如果可以,怎么做?
~JAYT:我使用了我在GetHuman British Telecom客户电话号码页面上找到的0800-800150号码:British Telecom客户服务电话号码
GetHuman:这些常见的British Telecom客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~JAYT 常见 British Telecom 问题的列表)
~JAYT:“ None of those really matches why I wanted to call British Telecom that day.”是我尝试使用to call的原因。

~JAYT对British Telecom客户服务的评价

GetHuman:那么,您如何总结GetHuman的British Telecom客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~JAYT:The native English speaker I dealt with tried her best but... my ** year old mother was offered a new better room about a week after getting her new BT service connected. **She eventually said she'd call me back after saying she was having trouble with the setup. This is only a different room in the same building. **She got my email address wrong so I did not receive confirmation by email until I updated the address two days later - I had called back the same day to let them know about the mistake but the guy I spoke to said it would take ** hours to update. I manage databases for a living so that was intriguing...**They've not applied the tariff discount originally offered and set the new line installation date for two weeks away. This line is my Mum's only means of contact with the outside world except for visitors. Wish I'd stuck to original plan to find another supplier.
GetHuman:让我们量化一下您与British Telecom联系的经验。在1到5的范围内,如何轻松解决British Telecom问题?
~JAYT:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~JAYT:在沟通方面,我会给他们五分之三的five。
GetHuman:British Telecom快速有效地解决问题的能力又如何呢?
~JAYT:为此,我要说出五分之二的four。
GetHuman:最后-对其他British Telecom客户有何建议?
~JAYT:在一天中的早些时候或深夜给他们打电话。不要忘记British Telecom可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~JAYT在Oktober 29, 2017发生的British Telecom客户服务问题中得到了一些有用的反馈和措辞。

British Telecom

2.50 of 5 stars | 22条评论

~JAYT的British Telecom评论

寻求帮助的困难
2 5星
沟通质量
5 5星
及时和专业
4 5星
整体客户服务评分
4 5星

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