Bright House Networks (Central Florida): Would give ZERO stars. Lodging complaint with B...
GetHuman用户~Cheryl 来自November 12th, 2017的Bright House Networks (Central Florida)条客户评论
~Cheryl 案的背景
GetHuman:~Cheryl -您能告诉我们其他Bright House Networks (Central Florida)个客户何时提起诉讼吗?
~Cheryl :Yes。在November 11th上是morning。
GetHuman:您是否接触到Bright House Networks (Central Florida),如果可以,怎么做?
GetHuman:这些常见的Bright House Networks (Central Florida)客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Cheryl 常见 Bright House Networks (Central Florida) 问题的列表)
~Cheryl :“ Change plan”是我尝试使用to call的原因。
~Cheryl 对Bright House Networks (Central Florida)客户服务的评价
GetHuman:那么,您如何总结GetHuman的Bright House Networks (Central Florida)客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Cheryl :Would give ZERO stars. Lodging complaint with Better Business Bureau & Utilities Commision. Sequence of events are as follows:**. Cable box went out,. Brighthouse set appointment for *-* pm four days later (a little miffed about that, but what other choice?).**. Husband takes afternoon off work. At *:** he calls Brighthouse. They tell him they will have technician call him.**. At *:**, still no phone call from technician and knowing they don't make service calls after *:**, we call Brighthouse again. Told, "sorry", guy showed up at our place to no answer and now closed for night. **. Ask to speak with supervisor. Explain to him that we have received no phone calls from ANY technician at our house... BUT, more importantly, we have a security camera on front of house that shows absolutely no technician all day. Supervisor says they will pay someone overtime to come out.**. *:**, call back. Customer service tells us our account has been cancelled. After ** minutes bantering, she finds ac
GetHuman:让我们量化一下您与Bright House Networks (Central Florida)联系的经验。在1到5的范围内,如何轻松解决Bright House Networks (Central Florida)问题?
~Cheryl :为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Cheryl :在沟通方面,我会给他们五分之三的two。
GetHuman:Bright House Networks (Central Florida)快速有效地解决问题的能力又如何呢?
~Cheryl :为此,我要说出五分之二的three。
GetHuman:最后-对其他Bright House Networks (Central Florida)客户有何建议?
~Cheryl :在一天中的早些时候或深夜给他们打电话。不要忘记Bright House Networks (Central Florida)可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Cheryl 在November 11th, 2017发生的Bright House Networks (Central Florida)客户服务问题中得到了一些有用的反馈和措辞。