Bright House Networks (Central Florida): IN SUMMARY, IF THERE WAS ANOTHER CABLE PROVIDER...

GetHuman用户~FEDUP来自novembre 2º, 2017的Bright House Networks (Central Florida)条客户评论

~FEDUP案的背景

GetHuman:~FEDUP-您能告诉我们其他Bright House Networks (Central Florida)个客户何时提起诉讼吗?
~FEDUP:Yeah。在novembre 1º上是middle of the night。
GetHuman:您是否接触到Bright House Networks (Central Florida),如果可以,怎么做?
~FEDUP:我使用了我在GetHuman Bright House Networks (Central Florida)客户电话号码页面上找到的888-615-0301号码:Bright House Networks (Central Florida)客户服务电话号码
GetHuman:这些常见的Bright House Networks (Central Florida)客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~FEDUP 常见 Bright House Networks (Central Florida) 问题的列表)
~FEDUP:“ Lower my bill”是我尝试使用to call的原因。

~FEDUP对Bright House Networks (Central Florida)客户服务的评价

GetHuman:那么,您如何总结GetHuman的Bright House Networks (Central Florida)客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~FEDUP:IN SUMMARY, IF THERE WAS ANOTHER CABLE PROVIDER, BRIGHT HOUSE WOULD CEASE TO EXIST. THEY SIMPLY DO NOT CARE WHAT THEY PUT CUSTOMERS THROUGH. THEY HAVE AND CONTINUE TO CONDUCT THEMSELVES IN A MANNER OF: " WELL, THAT'S HOW IT IS, WHERE ELSE ARE YOU GOING TO GO TO GET CABLE SERVICE?". AFTER WAITING TEN MINUTES TO TALK TO A REP TO REPORT A DEFECTIVE VIDEO RECORDER, THE REP PUT ME THROUGH ** MINUTES OF "TROUBLESHOOTING" TO VERIFY THAT THE RECORDER WAS DEFECTIVE. THEN, HE INFORMED ME THAT IT WOULD BE * DAYS BEFORE A SERVICE TECH COULD BE SCHEDULED TO COME TO THE HOUSE, BUT HE DID LET ME KNOW AND INFORM ME THAT I COULD GO TO ONE OF THEIR OUTLETS TO EXCHANGE THE BOX. I ASKED HIM FOR THE LOCATION INFORMATION OF THE CLOSET OUTLET. AFTER WAITING * MINUTES ON HOLD, HE CAME BACK ON AND GAVE ME TWO LOCATIONS THAT I COULD CHOOSE FROM. OF THE TWO, THE CLOSET, WAS IN ANOTHER COUNTY. I ASKED HIM IF HE WAS SURE THAT IT COULD BE RETURNED TO THAT LOCATION, HE SAID YES. HE SAID: "JUST TAKE THE BOX AND
GetHuman:让我们量化一下您与Bright House Networks (Central Florida)联系的经验。在1到5的范围内,如何轻松解决Bright House Networks (Central Florida)问题?
~FEDUP:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~FEDUP:在沟通方面,我会给他们五分之三的four。
GetHuman:Bright House Networks (Central Florida)快速有效地解决问题的能力又如何呢?
~FEDUP:为此,我要说出五分之二的five。
GetHuman:最后-对其他Bright House Networks (Central Florida)客户有何建议?
~FEDUP:在一天中的早些时候或深夜给他们打电话。不要忘记Bright House Networks (Central Florida)可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~FEDUP在novembre 1º, 2017发生的Bright House Networks (Central Florida)客户服务问题中得到了一些有用的反馈和措辞。

Bright House Networks (Central Florida)

2.36 of 5 stars | 58条评论

~FEDUP的Bright House Networks (Central Florida)评论

寻求帮助的困难
3 5星
沟通质量
4 5星
及时和专业
5 5星
整体客户服务评分
4 5星

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