Bowerylights.com: I do a great deal of shopping online, and this...
GetHuman用户~scooter来自November 8th, 2017的Bowerylights.com条客户评论
~scooter案的背景
GetHuman：~scooter-您能告诉我们其他Bowerylights.com个客户何时提起诉讼吗？
~scooter：Yeah。在November 3rd上是middle of the night。
GetHuman：您是否接触到Bowerylights.com，如果可以，怎么做？
GetHuman：这些常见的Bowerylights.com客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~scooter 常见 Bowerylights.com 问题的列表）
~scooter：“ Overcharge/Strange charge”是我尝试使用to call的原因。
~scooter对Bowerylights.com客户服务的评价
GetHuman：那么，您如何总结GetHuman的Bowerylights.com客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~scooter：I do a great deal of shopping online, and this is the first review I've taken the time to write. Why? Because I want this to serve as a warning for anyone even considering purchasing from this company.*Back in August, **** we purchased two pendant lights from Bowerylights.com. When we finally received them long after the order, they did not match the photo provided with the part number on the bowerylights.com site. While I was attempting to resolve this issue, we received a duplicate order of the identical incorrect lights and were charged accordingly. I emailed them with no response. I called them and the incredibly rude gentleman (work out of their home?) told me they won't speak to me on the phone - I had to email my concerns. I emailed. No response. I emailed several times and were told they would credit me for the duplicate shipment and have UPS pick them up (which they did weeks later). I told them the lights were incorrect and I wanted to return them for a full refund.
GetHuman：让我们量化一下您与Bowerylights.com联系的经验。在1到5的范围内，如何轻松解决Bowerylights.com问题？
~scooter：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~scooter：在沟通方面，我会给他们五分之三的two。
GetHuman：Bowerylights.com快速有效地解决问题的能力又如何呢？
~scooter：为此，我要说出五分之二的one。
GetHuman：最后-对其他Bowerylights.com客户有何建议？
~scooter：在一天中的早些时候或深夜给他们打电话。不要忘记Bowerylights.com可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~scooter在November 3rd, 2017发生的Bowerylights.com客户服务问题中得到了一些有用的反馈和措辞。