Better World Books: I order a book from you through Abesbooks and t...

GetHuman用户~researcher来自noviembre 25º, 2017的Better World Books条客户评论

~researcher案的背景

GetHuman:~researcher-您能告诉我们其他Better World Books个客户何时提起诉讼吗?
~researcher:Sure。在noviembre 20º上是middle of the night。
GetHuman:您是否接触到Better World Books,如果可以,怎么做?
~researcher:我使用了我在GetHuman Better World Books客户电话号码页面上找到的800-894-0242号码:Better World Books客户服务电话号码
GetHuman:这些常见的Better World Books客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~researcher 常见 Better World Books 问题的列表)
~researcher:“ Track order”是我尝试使用to call的原因。

~researcher对Better World Books客户服务的评价

GetHuman:那么,您如何总结GetHuman的Better World Books客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~researcher:I order a book from you through Abesbooks and there was a glitch in Abesbooks system and my order was cancelled. although it intially when through it defaulted to an older credit card not my current number. I contacted you store immediately to say I still wanted this book. I was told it would take a few days to be back on both yours Betterworld's site and Abesbooks site. You then sent me a link when the book was up and in a matter of a few days you had raised the price of this by $** almost **% of the price I was to originally pay. I continued to try to get you to honour the original price but you refused. Given the ethos on which your bookstore is built I was very surprised.Because I had also ordered several books on the Abesbooks and all the other book stores honoured the original price. You were the only bookstore not to honour our original price. I was very surprised by the unethical way you or perhaps just one of your employees conducted your business. I look forward to hearing f
GetHuman:让我们量化一下您与Better World Books联系的经验。在1到5的范围内,如何轻松解决Better World Books问题?
~researcher:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~researcher:在沟通方面,我会给他们五分之三的two。
GetHuman:Better World Books快速有效地解决问题的能力又如何呢?
~researcher:为此,我要说出五分之二的one。
GetHuman:最后-对其他Better World Books客户有何建议?
~researcher:在一天中的早些时候或深夜给他们打电话。不要忘记Better World Books可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~researcher在noviembre 20º, 2017发生的Better World Books客户服务问题中得到了一些有用的反馈和措辞。

Better World Books

1.67 of 5 stars | 28条评论

~researcher的Better World Books评论

寻求帮助的困难
3 5星
沟通质量
2 5星
及时和专业
1 5星
整体客户服务评分
2 5星

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