Best Buy: I need to return a gift that was purchased at y...
GetHuman用户~Susi来自November 17, 2017的Best Buy条客户评论
~Susi案的背景
GetHuman:~Susi-您能告诉我们其他Best Buy个客户何时提起诉讼吗?
~Susi:Sure。在November 9上是morning。
GetHuman:您是否接触到Best Buy,如果可以,怎么做?
GetHuman:这些常见的Best Buy客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Susi 常见 Best Buy 问题的列表)
~Susi:“ Make a Purchase”是我尝试使用to call的原因。
~Susi对Best Buy客户服务的评价
GetHuman:那么,您如何总结GetHuman的Best Buy客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Susi:I need to return a gift that was purchased at your store on July *th ****. I is a "universal" stand for my droid charge, however it does not work with my phone and actually broke it. It is past ** days, but not yet ** days. I have the receipt, the item re-packed in perfect condition yet I was refused a refund.*I am very upset about this as the sales associate guaranteed me it would work with my droid charge, obviously it did not.*I am on Social Security Disability and it is not easy for me to get out, however, I knew I needed to get this returned within ** days, but NOOOO.....past the ** days. I demand a refund for this product. Send the information in an email so I can print it and return it tomorrow.*It is a Bracketron Desk Mount, Item *******, purchase price $**.**.*I may submit a claim about my broken phone because of this device which I was absolutely guaranteed would work with my phone, it does not!*Thank you, I look forward to hearing from you
GetHuman:让我们量化一下您与Best Buy联系的经验。在1到5的范围内,如何轻松解决Best Buy问题?
~Susi:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Susi:在沟通方面,我会给他们五分之三的one。
GetHuman:Best Buy快速有效地解决问题的能力又如何呢?
~Susi:为此,我要说出五分之二的five。
GetHuman:最后-对其他Best Buy客户有何建议?
~Susi:在一天中的早些时候或深夜给他们打电话。不要忘记Best Buy可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Susi在November 9, 2017发生的Best Buy客户服务问题中得到了一些有用的反馈和措辞。