Bell Canada: I initially signed up for Bell as I thought a b...
GetHuman用户~Bell Sucks来自novembre 10º, 2017的Bell Canada条客户评论
~Bell Sucks案的背景
GetHuman:~Bell Sucks-您能告诉我们其他Bell Canada个客户何时提起诉讼吗?
~Bell Sucks:Sure。在novembre 5º上是middle of the night。
GetHuman:您是否接触到Bell Canada,如果可以,怎么做?
GetHuman:这些常见的Bell Canada客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Bell Sucks 常见 Bell Canada 问题的列表)
~Bell Sucks:“ Service problem”是我尝试使用to call的原因。
~Bell Sucks对Bell Canada客户服务的评价
GetHuman:那么,您如何总结GetHuman的Bell Canada客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Bell Sucks:I initially signed up for Bell as I thought a big company would be easy to deal with. I didn't have to much problem initially other than I was paying much higher rates than I should. I signed a year contract. After about a year and a half I decided I wanted to change carriers, so I call Bell to cancel my service. It is at this time that they tell be I am still under contract and there will be a penalty of * months. I am like "What? I only had a year contract" they then inform me that my contract AUTO-RENEWS every year, so I am now on the hook for * months of service. I ask to speak to a manager, I am put on hold for ** minutes, then the operator says that a manager isn't available, and that if I like I can get a manager to call me back within ** hours. I tell the guy I don't want to wait and to just send me my bill, I gave up at that point. So I wait for the final bill, and nothing shows up i the mail. * months later I get a call from there collection department for the bill. I tell th
GetHuman:让我们量化一下您与Bell Canada联系的经验。在1到5的范围内,如何轻松解决Bell Canada问题?
~Bell Sucks:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Bell Sucks:在沟通方面,我会给他们五分之三的one。
GetHuman:Bell Canada快速有效地解决问题的能力又如何呢?
~Bell Sucks:为此,我要说出五分之二的one。
GetHuman:最后-对其他Bell Canada客户有何建议?
~Bell Sucks:在一天中的早些时候或深夜给他们打电话。不要忘记Bell Canada可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Bell Sucks在novembre 5º, 2017发生的Bell Canada客户服务问题中得到了一些有用的反馈和措辞。