Bell Canada: Horrible customer service. I signed up to a che...
GetHuman用户~Roland来自November 17, 2017的Bell Canada条客户评论
~Roland案的背景
GetHuman:~Roland-您能告诉我们其他Bell Canada个客户何时提起诉讼吗?
~Roland:Sure。在November 15上是morning。
GetHuman:您是否接触到Bell Canada,如果可以,怎么做?
GetHuman:这些常见的Bell Canada客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Roland 常见 Bell Canada 问题的列表)
~Roland:“ Setup service”是我尝试使用to call的原因。
~Roland对Bell Canada客户服务的评价
GetHuman:那么,您如何总结GetHuman的Bell Canada客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Roland:Horrible customer service. I signed up to a cheap plan with unlimited texting and some minutes. I ended up paying over $** as they have said I have used up all my minutes even though I had not made a call on the phone. I ended up paying $** each call I made as I needed a phone and they claimed I used all my minutes each time I tried to make a call. The customer service rep implied that we had used up all those minutes and would not refund us our minutes or money.
GetHuman:让我们量化一下您与Bell Canada联系的经验。在1到5的范围内,如何轻松解决Bell Canada问题?
~Roland:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Roland:在沟通方面,我会给他们五分之三的three。
GetHuman:Bell Canada快速有效地解决问题的能力又如何呢?
~Roland:为此,我要说出五分之二的two。
GetHuman:最后-对其他Bell Canada客户有何建议?
~Roland:在一天中的早些时候或深夜给他们打电话。不要忘记Bell Canada可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Roland在November 15, 2017发生的Bell Canada客户服务问题中得到了一些有用的反馈和措辞。