Bay Area Fastrak: Waited * minutes on hold. Called on another li...
GetHuman用户~AL来自November 25th, 2017的Bay Area Fastrak条客户评论
~AL案的背景
GetHuman：~AL-您能告诉我们其他Bay Area Fastrak个客户何时提起诉讼吗？
~AL：Yes。在November 21st上是middle of the night。
GetHuman：您是否接触到Bay Area Fastrak，如果可以，怎么做？
GetHuman：这些常见的Bay Area Fastrak客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~AL 常见 Bay Area Fastrak 问题的列表）
~AL：“ Complaint”是我尝试使用to call的原因。
~AL对Bay Area Fastrak客户服务的评价
GetHuman：那么，您如何总结GetHuman的Bay Area Fastrak客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~AL：Waited * minutes on hold. Called on another line and listened to a message saying that they could not take calls at this time and to call back later. Called * more times that day and got the same message. Strangely, after *pm, the auto system started accepting calls again, but there were no live people to help (but you could use the auto system to pay your toll etc) because it was after office hours. Called again *x today during office hours and got the "sorry" recording AGAIN. Ridiculous. And the website is not an option since it says my invoice is delinquent which it is NOT until after today. This is completely unacceptable.
GetHuman：让我们量化一下您与Bay Area Fastrak联系的经验。在1到5的范围内，如何轻松解决Bay Area Fastrak问题？
~AL：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~AL：在沟通方面，我会给他们五分之三的one。
GetHuman：Bay Area Fastrak快速有效地解决问题的能力又如何呢？
~AL：为此，我要说出五分之二的five。
GetHuman：最后-对其他Bay Area Fastrak客户有何建议？
~AL：在一天中的早些时候或深夜给他们打电话。不要忘记Bay Area Fastrak可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~AL在November 21st, 2017发生的Bay Area Fastrak客户服务问题中得到了一些有用的反馈和措辞。