Bay Area Fastrak: I received my bill and wanted to pay it, but th...
GetHuman用户GetHuman-13607来自novembre 23, 2017的Bay Area Fastrak条客户评论
GetHuman-13607案的背景
GetHuman:GetHuman-13607-您能告诉我们其他Bay Area Fastrak个客户何时提起诉讼吗?
GetHuman-13607:Yeah。在novembre 19上是morning。
GetHuman:您是否接触到Bay Area Fastrak,如果可以,怎么做?
GetHuman:这些常见的Bay Area Fastrak客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-13607 常见 Bay Area Fastrak 问题的列表)
GetHuman-13607:“ Insurance claim”是我尝试使用to call的原因。
GetHuman-13607对Bay Area Fastrak客户服务的评价
GetHuman:那么,您如何总结GetHuman的Bay Area Fastrak客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-13607:I received my bill and wanted to pay it, but they do everything to make it hard! I called the number, and was told to call back. So I went online and the website was down (I tried multiple times). I called back and go through to the last step in paying via credit card, then was disconnected. I called back and the line announced "due to heavy call volume, cannot pick up". So I went online again, still not working. I scanned the barcode and it took another ** minutes, I wouldn't confirm my payment, I found out it was confirmed via my email instead. Any unpaid fees are likely due to the PERSON TRYING UNSUCCESSFULLY DUE TO BAD SYSTEMS.
GetHuman:让我们量化一下您与Bay Area Fastrak联系的经验。在1到5的范围内,如何轻松解决Bay Area Fastrak问题?
GetHuman-13607:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-13607:在沟通方面,我会给他们五分之三的three。
GetHuman:Bay Area Fastrak快速有效地解决问题的能力又如何呢?
GetHuman-13607:为此,我要说出五分之二的two。
GetHuman:最后-对其他Bay Area Fastrak客户有何建议?
GetHuman-13607:在一天中的早些时候或深夜给他们打电话。不要忘记Bay Area Fastrak可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-13607在novembre 19, 2017发生的Bay Area Fastrak客户服务问题中得到了一些有用的反馈和措辞。