Barnes & Noble: I called a different * because I added a brand...

GetHuman用户~avidreader来自novembre 27, 2017的Barnes & Noble条客户评论

~avidreader案的背景

GetHuman:~avidreader-您能告诉我们其他Barnes & Noble个客户何时提起诉讼吗?
~avidreader:Yes I can。在novembre 22上是late at night。
GetHuman:您是否接触到Barnes & Noble,如果可以,怎么做?
~avidreader:我使用了我在GetHuman Barnes & Noble客户电话号码页面上找到的800-843-2665号码:Barnes & Noble客户服务电话号码
GetHuman:这些常见的Barnes & Noble客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~avidreader 常见 Barnes & Noble 问题的列表)
~avidreader:“ Cancel order”是我尝试使用to call的原因。

~avidreader对Barnes & Noble客户服务的评价

GetHuman:那么,您如何总结GetHuman的Barnes & Noble客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~avidreader:I called a different * because I added a brand new gift card yesterday to my nook, scratched the pin yesterday as I entered the card, was told gift card added, gift card * changed but amount didn't change, called last nite, & was told the card was used up on previous purchases i made on a previous card. Asked for mgrs name & * becuz I was too frustrated to continue & wanted to call back today. She wouldn't give me the info. Called back, was on today for over an hour with * different people and they insist card was used. I regularly ask for B&N cards for my Nook but no more. I have all my unused cards set aside & toss them after entering. If I thought there was a chance I used I wouldn't push this but the card wasn't used & you can't enter wo a pin *. Made to feel like an idiot scam artist & have * other new cards I will never again add to the Nook. Gonna call this * Monday. (PS asked the *th person for corporate * and only the *** is close to what she gave me. Will post what happens af
GetHuman:让我们量化一下您与Barnes & Noble联系的经验。在1到5的范围内,如何轻松解决Barnes & Noble问题?
~avidreader:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~avidreader:在沟通方面,我会给他们五分之三的one。
GetHuman:Barnes & Noble快速有效地解决问题的能力又如何呢?
~avidreader:为此,我要说出五分之二的five。
GetHuman:最后-对其他Barnes & Noble客户有何建议?
~avidreader:在一天中的早些时候或深夜给他们打电话。不要忘记Barnes & Noble可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~avidreader在novembre 22, 2017发生的Barnes & Noble客户服务问题中得到了一些有用的反馈和措辞。

Barnes & Noble

3.13 of 5 stars | 125条评论

~avidreader的Barnes & Noble评论

寻求帮助的困难
2 5星
沟通质量
1 5星
及时和专业
5 5星
整体客户服务评分
3 5星

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