Barnes & Noble: I am still waiting for B&N to resolve my issue...
GetHuman用户~former Barnes and Noble custom来自November 23rd, 2017的Barnes & Noble条客户评论
~former Barnes and Noble custom案的背景
GetHuman：~former Barnes and Noble custom-您能告诉我们其他Barnes & Noble个客户何时提起诉讼吗？
~former Barnes and Noble custom：Yup。在November 18th上是evening。
GetHuman：您是否接触到Barnes & Noble，如果可以，怎么做？
~former Barnes and Noble custom：我使用了我在GetHuman Barnes & Noble客户电话号码页面上找到的800-843-2665号码：Barnes & Noble客户服务电话号码 GetHuman：这些常见的Barnes & Noble客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~former Barnes and Noble custom 常见 Barnes & Noble 问题的列表）
~former Barnes and Noble custom：“ Change order”是我尝试使用to call的原因。
~former Barnes and Noble custom对Barnes & Noble客户服务的评价
GetHuman：那么，您如何总结GetHuman的Barnes & Noble客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~former Barnes and Noble custom：I am still waiting for B&N to resolve my issue. I ordered almost ****.** in text books through BN.com. I received a book that was not in my order and never received the correct one. I have been back and forth with B&N and the vendor for several weeks now. B&N tells me to contact vendor while vendor tells me to contact B&N. I was finally told by a B&N supervisor that I would get refund right away if I called back to give them a tracking number for the book I am sending back to vendor. I called back with tracking number and was told that the supervisor gave me the wrong info and I will have to wait til they get a credit from the vendor, which I am sure will never happen. I am telling everyone I know at the school I work at to never order from Barnes and Noble, Order from Amazon they have much better customer service.
GetHuman：让我们量化一下您与Barnes & Noble联系的经验。在1到5的范围内，如何轻松解决Barnes & Noble问题？
~former Barnes and Noble custom：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~former Barnes and Noble custom：在沟通方面，我会给他们五分之三的two。
GetHuman：Barnes & Noble快速有效地解决问题的能力又如何呢？
~former Barnes and Noble custom：为此，我要说出五分之二的five。
GetHuman：最后-对其他Barnes & Noble客户有何建议？
~former Barnes and Noble custom：在一天中的早些时候或深夜给他们打电话。不要忘记Barnes & Noble可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~former Barnes and Noble custom在November 18th, 2017发生的Barnes & Noble客户服务问题中得到了一些有用的反馈和措辞。