Bank of America: I wanted to find the fee schedule for one of my...
GetHuman用户~Jim Blowers来自November 19., 2017的Bank of America条客户评论
~Jim Blowers案的背景
GetHuman:~Jim Blowers-您能告诉我们其他Bank of America个客户何时提起诉讼吗?
~Jim Blowers:Sure。在November 16.上是afternoon。
GetHuman:您是否接触到Bank of America,如果可以,怎么做?
GetHuman:这些常见的Bank of America客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Jim Blowers 常见 Bank of America 问题的列表)
~Jim Blowers:“ Account access”是我尝试使用to call的原因。
~Jim Blowers对Bank of America客户服务的评价
GetHuman:那么,您如何总结GetHuman的Bank of America客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Jim Blowers:I wanted to find the fee schedule for one of my BOA accounts. When I tried to get it online, the online brochure they provided me did not have the type of account that I have. So I called this number to find that. Instead, the caller asked for my password! Only scammers do that. I refused to give it. So she asked for the CVV number on the back of the debit card. I gave it. But then she said that did not match the account so she locked me out of my account for phone purposes. Furthermore, she did not talk understandably - I missed half her words, especially the important ones.
GetHuman:让我们量化一下您与Bank of America联系的经验。在1到5的范围内,如何轻松解决Bank of America问题?
~Jim Blowers:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Jim Blowers:在沟通方面,我会给他们五分之三的five。
GetHuman:Bank of America快速有效地解决问题的能力又如何呢?
~Jim Blowers:为此,我要说出五分之二的three。
GetHuman:最后-对其他Bank of America客户有何建议?
~Jim Blowers:在一天中的早些时候或深夜给他们打电话。不要忘记Bank of America可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Jim Blowers在November 16., 2017发生的Bank of America客户服务问题中得到了一些有用的反馈和措辞。