BNY Mellon Shareowner Services: Back in April of **** I went to Fidelity with m...
GetHuman用户~mtz来自November 12th, 2017的BNY Mellon Shareowner Services条客户评论
~mtz案的背景
GetHuman：~mtz-您能告诉我们其他BNY Mellon Shareowner Services个客户何时提起诉讼吗？
~mtz：Yes I can。在November 9th上是morning。
GetHuman：您是否接触到BNY Mellon Shareowner Services，如果可以，怎么做？
GetHuman：这些常见的BNY Mellon Shareowner Services客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~mtz 常见 BNY Mellon Shareowner Services 问题的列表）
~mtz：“ Question”是我尝试使用to call的原因。
~mtz对BNY Mellon Shareowner Services客户服务的评价
GetHuman：那么，您如何总结GetHuman的BNY Mellon Shareowner Services客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~mtz：Back in April of **** I went to Fidelity with my father's stock certificates to have them transferred from BNY Mellon to Fidelity. I had power of attorney. The certificates I had were transferred w*o incident. I misplaced several however and put a temporary stop on them by phone to BNY Mellon. Subsequently I found the certificates. At that point I was told I had send documentation which I did Fedex. BNY Mellon does not accept power of attorney over * year old - a ridiculous stipulation as any attorney will tell you. The Fedex package arrived prior to POA expiring and was signed in at BNY but they could not find the package! My father died and I had wait * months to finish the legal process of becoming executor. Six business days ago I sent all documents to BNY's PO box in Pittsburgh. This morning they told me it had not arrived and there was nothing they could do without documents - fax is not acceptable. They claim the post office takes *-** business days to deliver a letter f
GetHuman：让我们量化一下您与BNY Mellon Shareowner Services联系的经验。在1到5的范围内，如何轻松解决BNY Mellon Shareowner Services问题？
~mtz：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~mtz：在沟通方面，我会给他们五分之三的one。
GetHuman：BNY Mellon Shareowner Services快速有效地解决问题的能力又如何呢？
~mtz：为此，我要说出五分之二的one。
GetHuman：最后-对其他BNY Mellon Shareowner Services客户有何建议？
~mtz：在一天中的早些时候或深夜给他们打电话。不要忘记BNY Mellon Shareowner Services可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~mtz在November 9th, 2017发生的BNY Mellon Shareowner Services客户服务问题中得到了一些有用的反馈和措辞。