I called Avast because my subcription ran out a...

GetHuman用户~corkylynn, corkylynnx1 or Core来自November 23., 2017的Avast条客户评论

~corkylynn, corkylynnx1 or Core案的背景

GetHuman:~corkylynn, corkylynnx1 or Core-您能告诉我们其他Avast个客户何时提起诉讼吗?
~corkylynn, corkylynnx1 or Core:Yeah。在November 20.上是afternoon。
GetHuman:您是否接触到Avast,如果可以,怎么做?
~corkylynn, corkylynnx1 or Core:我使用了我在GetHuman Avast客户电话号码页面上找到的855-738-1646号码:Avast客户服务电话号码
GetHuman:这些常见的Avast客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~corkylynn, corkylynnx1 or Core 常见 Avast 问题的列表)
~corkylynn, corkylynnx1 or Core:“ Overcharge/Strange charge”是我尝试使用to call的原因。

~corkylynn, corkylynnx1 or Core对Avast客户服务的评价

GetHuman:那么,您如何总结GetHuman的Avast客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~corkylynn, corkylynnx1 or Core:I called Avast because my subcription ran out and I tried to sign up for another subscription for the free Avast because I cannot afford to upgrade it at this time. I'm on a Disability pension and raising a teenager and unable to work as I'm still unwell. I only had one glitch that happened when I tried to subscribe again. I had a pop-up that wouldn't let me go forward and all I wanted was how to change it but even after the tech guy went through the procedure, I still have the same problem. Also, I asked if he was going to charge me because I'm on a very tight budget and he said it would only be $*.**. I asked him again if I heard him properly and he said $*.** again but I had other problems that microsoft should be able to repair that needed repairing and he said for a one-time repair I would have to pay $***.** but if I decided that my computer could have a steady repair for years, it would cost me $***.**. I told him that I cannot afford any of that because I'll go into debt a
GetHuman:让我们量化一下您与Avast联系的经验。在1到5的范围内,如何轻松解决Avast问题?
~corkylynn, corkylynnx1 or Core:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~corkylynn, corkylynnx1 or Core:在沟通方面,我会给他们五分之三的three。
GetHuman:Avast快速有效地解决问题的能力又如何呢?
~corkylynn, corkylynnx1 or Core:为此,我要说出五分之二的one。
GetHuman:最后-对其他Avast客户有何建议?
~corkylynn, corkylynnx1 or Core:在一天中的早些时候或深夜给他们打电话。不要忘记Avast可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~corkylynn, corkylynnx1 or Core在November 20., 2017发生的Avast客户服务问题中得到了一些有用的反馈和措辞。

Avast

1.58 of 5 stars | 111条评论

~corkylynn, corkylynnx1 or Core的Avast评论

寻求帮助的困难
4 5星
沟通质量
3 5星
及时和专业
1 5星
整体客户服务评分
3 5星

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