Avast: First, I do not like to submit negative reviews...
GetHuman用户GetHuman-405549来自November 23rd, 2017的Avast条客户评论
GetHuman-405549案的背景
GetHuman：GetHuman-405549-您能告诉我们其他Avast个客户何时提起诉讼吗？
GetHuman-405549：Yes。在November 17th上是morning。
GetHuman：您是否接触到Avast，如果可以，怎么做？
GetHuman-405549：我使用了我在GetHuman Avast客户电话号码页面上找到的855-738-1646号码：Avast客户服务电话号码 GetHuman：这些常见的Avast客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-405549 常见 Avast 问题的列表）
GetHuman-405549：“ Transfer Service”是我尝试使用to call的原因。
GetHuman-405549对Avast客户服务的评价
GetHuman：那么，您如何总结GetHuman的Avast客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-405549：First, I do not like to submit negative reviews online. the person will only say the same thing over and over and that is to go to the web. the problem is that I've already done that twice before calling and they still cannot get a refund correct. Essentially they were told before expiration to not renew but they did, then contacted to get a refund and they said they would. Should be done right there but in fact they sent an email to my ** yr old mom asking that she follow a link etc. the problem was that my mom doesn't read the email every day they gave it a * day expiry. Perhaps the link would have worked but the simple fact is that they messed up initially with the renewal and subsequently said it was being taken care of without mention of yet another email. really, really poor business practices. the phone support person was unhelpful and even had the gall to say he couldn't give me to a manager as he had the decision making power. Hmmm. telephone service person saying the
GetHuman：让我们量化一下您与Avast联系的经验。在1到5的范围内，如何轻松解决Avast问题？
GetHuman-405549：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-405549：在沟通方面，我会给他们五分之三的three。
GetHuman：Avast快速有效地解决问题的能力又如何呢？
GetHuman-405549：为此，我要说出五分之二的one。
GetHuman：最后-对其他Avast客户有何建议？
GetHuman-405549：在一天中的早些时候或深夜给他们打电话。不要忘记Avast可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-405549在November 17th, 2017发生的Avast客户服务问题中得到了一些有用的反馈和措辞。