Atmos Energy: I have signed up for automatic pay, i changed m...
GetHuman用户GetHuman-293165来自novembre 9º, 2017的Atmos Energy条客户评论
GetHuman-293165案的背景
GetHuman:GetHuman-293165-您能告诉我们其他Atmos Energy个客户何时提起诉讼吗?
GetHuman-293165:Yes I can。在novembre 1º上是morning。
GetHuman:您是否接触到Atmos Energy,如果可以,怎么做?
GetHuman:这些常见的Atmos Energy客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-293165 常见 Atmos Energy 问题的列表)
GetHuman-293165:“ Meter reading”是我尝试使用to call的原因。
GetHuman-293165对Atmos Energy客户服务的评价
GetHuman:那么,您如何总结GetHuman的Atmos Energy客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-293165:I have signed up for automatic pay, i changed my bank account called and gave service rep the new bank account. After few days my service was disconnected due to non payment, the person on the phone didnt enter the right info in the system, no letter was received, no door tag nothing, they said we send you e-bill which was never received, when i called customer service they on friday they said well we do door tag sometimes we are not require to do it so i asked them how come you didnt deduct auto pay from my new account the lady said the new bank account wasnt in the system. She said i will schedule you for monday i requested her same day on friday because i paid small bill with account balance on friday, the lady said do you understand we said monday but we will come and have it done today, i waited all day no body came, my entire family is freezing here, i called on sat they were rude and said we will just may be come on monday not sure what time. very bad business.
GetHuman:让我们量化一下您与Atmos Energy联系的经验。在1到5的范围内,如何轻松解决Atmos Energy问题?
GetHuman-293165:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-293165:在沟通方面,我会给他们五分之三的one。
GetHuman:Atmos Energy快速有效地解决问题的能力又如何呢?
GetHuman-293165:为此,我要说出五分之二的one。
GetHuman:最后-对其他Atmos Energy客户有何建议?
GetHuman-293165:在一天中的早些时候或深夜给他们打电话。不要忘记Atmos Energy可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-293165在novembre 1º, 2017发生的Atmos Energy客户服务问题中得到了一些有用的反馈和措辞。