Asus: There customer service is less than unhelpful...
GetHuman用户~thanksASUS来自November 6th, 2017的Asus条客户评论
~thanksASUS案的背景
GetHuman：~thanksASUS-您能告诉我们其他Asus个客户何时提起诉讼吗？
~thanksASUS：Yes。在October 30th上是middle of the night。
GetHuman：您是否接触到Asus，如果可以，怎么做？
~thanksASUS：我使用了我在GetHuman Asus客户电话号码页面上找到的877-339-2787号码：Asus客户服务电话号码 GetHuman：这些常见的Asus客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~thanksASUS 常见 Asus 问题的列表）
~thanksASUS：“ Technical support”是我尝试使用to call的原因。
~thanksASUS对Asus客户服务的评价
GetHuman：那么，您如何总结GetHuman的Asus客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~thanksASUS：There customer service is less than unhelpful. The person I spoke with couldn't understand anything I was saying. I got the RMA number and an email right away but had to call back to get the shipping lable so didn't have to pay for it. I called back once again to ask how to get my hard drive out before I sent it and the was told there was nothing he can do about it and he didn't know. I asked if he could transfer me to someone who can and all he said was "no, read your manual." I told him it wasn't in the manual anywhere and he told me to go find someone to help me because he couldn't.**On top of that, I went to my nearest Fed-Ex and of course the shipping lable didn't cover the packaging or the insurance. Plus Fed-Ex wont let you add insurance without paying for all the shipping, and you kinda need insurance if you tell your customers they are not liable for damages done in the shipping process. Riddle me this- Why pay of the shipping if it's entirely useless?
GetHuman：让我们量化一下您与Asus联系的经验。在1到5的范围内，如何轻松解决Asus问题？
~thanksASUS：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~thanksASUS：在沟通方面，我会给他们五分之三的three。
GetHuman：Asus快速有效地解决问题的能力又如何呢？
~thanksASUS：为此，我要说出五分之二的two。
GetHuman：最后-对其他Asus客户有何建议？
~thanksASUS：在一天中的早些时候或深夜给他们打电话。不要忘记Asus可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~thanksASUS在October 30th, 2017发生的Asus客户服务问题中得到了一些有用的反馈和措辞。