Asos: The absolute WORST service. Placed an order and...
GetHuman用户~Pablo来自November 24, 2017的Asos条客户评论
~Pablo案的背景
GetHuman:~Pablo-您能告诉我们其他Asos个客户何时提起诉讼吗?
~Pablo:Yup。在November 18上是morning。
GetHuman:您是否接触到Asos,如果可以,怎么做?
~Pablo:我使用在GetHuman Asos客户服务联系信息页面上找到的email:联系Asos客户服务 GetHuman:这些常见的Asos客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Pablo 常见 Asos 问题的列表)
~Pablo:“ Returns”是我尝试使用to contact的原因。
~Pablo对Asos客户服务的评价
GetHuman:那么,您如何总结GetHuman的Asos客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Pablo:The absolute WORST service. Placed an order and was charged. Then a week later I received an email saying sorry my order was canceled (no reason) and I should place a new order. Yet they still CHARGED me. I'd have to wait another week to get a refund and was supposed to place ANOTHER order? I went back and the item I wanted was out of stock!**I found the item in stock again at a later date & placed the order. Then I received it and it was WRONG SIZE. Checked the website and the size I ordered was again OUT OF STOCK.**THE WORST!!
GetHuman:让我们量化一下您与Asos联系的经验。在1到5的范围内,如何轻松解决Asos问题?
~Pablo:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Pablo:在沟通方面,我会给他们五分之三的three。
GetHuman:Asos快速有效地解决问题的能力又如何呢?
~Pablo:为此,我要说出五分之二的four。
GetHuman:最后-对其他Asos客户有何建议?
~Pablo:尽早或晚些时候与他们打交道。不要忘记Asos可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Pablo在November 18, 2017发生的Asos客户服务问题中得到了一些有用的反馈和措辞。