Ashley Furniture: This was the worst service I have ever received...

GetHuman用户~pkdm2315来自November 25th, 2017的Ashley Furniture条客户评论

~pkdm2315案的背景

GetHuman:~pkdm2315-您能告诉我们其他Ashley Furniture个客户何时提起诉讼吗?
~pkdm2315:Yup。在November 15th上是afternoon。
GetHuman:您是否接触到Ashley Furniture,如果可以,怎么做?
~pkdm2315:我使用了我在GetHuman Ashley Furniture客户电话号码页面上找到的800-477-2222号码:Ashley Furniture客户服务电话号码
GetHuman:这些常见的Ashley Furniture客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~pkdm2315 常见 Ashley Furniture 问题的列表)
~pkdm2315:“ Warranty claim”是我尝试使用to call的原因。

~pkdm2315对Ashley Furniture客户服务的评价

GetHuman:那么,您如何总结GetHuman的Ashley Furniture客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~pkdm2315:This was the worst service I have ever received. We received the side board with a crack. It was the Wednesday before Thanksgiving so I waited until Monday to call due to the holiday weekend and was told I waited longer than the ** hours and a service call was required. I tried to explain *. It was a holiday weekend. *. I did not want a service call because I did not want to have to wait another day for an exchange. I was told I would get a call back. No call. I called back the next day and was given the same run around, so I explained the situation again and was told to send a picture because a manager would want to see the crack. I emailed the picture. No call back. I called the next day and was on the phone for over an hour with no result. I was told they would call me the next day. No call. (In the middle of all this I tried to call the store directly and no one has ever answered the phone) I finally decided to drive to the store, which is ** minutes from my house, to maybe ge
GetHuman:让我们量化一下您与Ashley Furniture联系的经验。在1到5的范围内,如何轻松解决Ashley Furniture问题?
~pkdm2315:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~pkdm2315:在沟通方面,我会给他们五分之三的four。
GetHuman:Ashley Furniture快速有效地解决问题的能力又如何呢?
~pkdm2315:为此,我要说出五分之二的five。
GetHuman:最后-对其他Ashley Furniture客户有何建议?
~pkdm2315:在一天中的早些时候或深夜给他们打电话。不要忘记Ashley Furniture可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~pkdm2315在November 15th, 2017发生的Ashley Furniture客户服务问题中得到了一些有用的反馈和措辞。

Ashley Furniture

2.25 of 5 stars | 96条评论

~pkdm2315的Ashley Furniture评论

寻求帮助的困难
3 5星
沟通质量
4 5星
及时和专业
5 5星
整体客户服务评分
4 5星

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