Ashley Furniture: I purchased a reclining leather sofa and * matc...

GetHuman用户~otto4460来自noviembre 20º, 2017的Ashley Furniture条客户评论

~otto4460案的背景

GetHuman:~otto4460-您能告诉我们其他Ashley Furniture个客户何时提起诉讼吗?
~otto4460:Yes I can。在noviembre 10º上是afternoon。
GetHuman:您是否接触到Ashley Furniture,如果可以,怎么做?
~otto4460:我使用了我在GetHuman Ashley Furniture客户电话号码页面上找到的800-477-2222号码:Ashley Furniture客户服务电话号码
GetHuman:这些常见的Ashley Furniture客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~otto4460 常见 Ashley Furniture 问题的列表)
~otto4460:“ Track order”是我尝试使用to call的原因。

~otto4460对Ashley Furniture客户服务的评价

GetHuman:那么,您如何总结GetHuman的Ashley Furniture客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~otto4460:I purchased a reclining leather sofa and * matching recliners in Dec ****. They were out of stock on it until late January. The store could not deliver until first of Feb ****. The color is coming off of the furniture between the cushions. I contacted the store Jan *** **** about the problem they said they would contact Ashley to find out what could be done. They then * weeks later tell me that it is out of warranty and nothing can be done.I said we did not get del until feb ****. They said no it is from date of purchase. I said you were out of stock * weeks after purchase. How can you start a warranty on furniture that does not exsist yet. How is it fair to eat up * months of my warranty while you produce it ?*He simply said that the way it is. Sounds to me as though Ashley Furniture makes such a high quality product they will pull any trick to get the warranty clock to be as short as possible.
GetHuman:让我们量化一下您与Ashley Furniture联系的经验。在1到5的范围内,如何轻松解决Ashley Furniture问题?
~otto4460:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~otto4460:在沟通方面,我会给他们五分之三的one。
GetHuman:Ashley Furniture快速有效地解决问题的能力又如何呢?
~otto4460:为此,我要说出五分之二的one。
GetHuman:最后-对其他Ashley Furniture客户有何建议?
~otto4460:在一天中的早些时候或深夜给他们打电话。不要忘记Ashley Furniture可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~otto4460在noviembre 10º, 2017发生的Ashley Furniture客户服务问题中得到了一些有用的反馈和措辞。

Ashley Furniture

2.25 of 5 stars | 96条评论

~otto4460的Ashley Furniture评论

寻求帮助的困难
1 5星
沟通质量
1 5星
及时和专业
1 5星
整体客户服务评分
1 5星

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