Apria Healthcare: Unfortunately it seems the services these clown...
GetHuman用户~AL来自November 20th, 2017的Apria Healthcare条客户评论
~AL案的背景
GetHuman:~AL-您能告诉我们其他Apria Healthcare个客户何时提起诉讼吗?
~AL:Yup。在November 12th上是evening。
GetHuman:您是否接触到Apria Healthcare,如果可以,怎么做?
GetHuman:这些常见的Apria Healthcare客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~AL 常见 Apria Healthcare 问题的列表)
~AL:“ Overcharge/Strange charge”是我尝试使用to call的原因。
~AL对Apria Healthcare客户服务的评价
GetHuman:那么,您如何总结GetHuman的Apria Healthcare客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~AL:Unfortunately it seems the services these clowns provide don't have much competition in the area. The service was great in getting the device delivered to our house, but the tech did not provide the correct instructions on operation of the device. Then when we called to schedule to have them pick up the device from our house we were told the don't do pick up and we would have to bring it back in ourselves, which was not convenient at all. Lastly they told us they needed a credit card to hold for deposit only, not for service charges. Guess what we started getting charges on the card shortly thereafter, and never received a statement of what the charges were for until I called up the atrocious billing service line and waited on hold for *** minutes twice to get them to send me a statement. TERRIBLE SERVICE
GetHuman:让我们量化一下您与Apria Healthcare联系的经验。在1到5的范围内,如何轻松解决Apria Healthcare问题?
~AL:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~AL:在沟通方面,我会给他们五分之三的one。
GetHuman:Apria Healthcare快速有效地解决问题的能力又如何呢?
~AL:为此,我要说出五分之二的two。
GetHuman:最后-对其他Apria Healthcare客户有何建议?
~AL:在一天中的早些时候或深夜给他们打电话。不要忘记Apria Healthcare可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~AL在November 12th, 2017发生的Apria Healthcare客户服务问题中得到了一些有用的反馈和措辞。