Apria Healthcare: It took a total of * phone calls and a month to...
GetHuman用户~faeriewriter来自नवंबर १९, २०१७的Apria Healthcare条客户评论
~faeriewriter案的背景
GetHuman:~faeriewriter-您能告诉我们其他Apria Healthcare个客户何时提起诉讼吗?
~faeriewriter:Yeah。在नवंबर १२上是afternoon。
GetHuman:您是否接触到Apria Healthcare,如果可以,怎么做?
GetHuman:这些常见的Apria Healthcare客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~faeriewriter 常见 Apria Healthcare 问题的列表)
~faeriewriter:“ Get insurance”是我尝试使用to call的原因。
~faeriewriter对Apria Healthcare客户服务的评价
GetHuman:那么,您如何总结GetHuman的Apria Healthcare客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~faeriewriter:It took a total of * phone calls and a month to determine that Apria could not process my order. Blue Shield referred me to them for a breast pump on October **nd. I called and placed the order and my doctor faxed in my prescription on October **th. Got a voicemail from Apria sometime in early November saying they could not verify my insurance (because it changed on November *st) and to please call back to verify. I called back and said I did not have my ID cards yet but it was Blue Cross and could they please backdate the order since they had all the information in October when the insurance was valid, no luck. At this point they could have told me that they were not a preferred provider of Blue Cross but they did not. Called back on November **th and gave them my updated insurance info. Again, they could have told me Anthem Blue Cross was a no-go but they did not. Called back today asking where the heck is my order and after a very lengthy call it was determined that they are not a B
GetHuman:让我们量化一下您与Apria Healthcare联系的经验。在1到5的范围内,如何轻松解决Apria Healthcare问题?
~faeriewriter:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~faeriewriter:在沟通方面,我会给他们五分之三的two。
GetHuman:Apria Healthcare快速有效地解决问题的能力又如何呢?
~faeriewriter:为此,我要说出五分之二的three。
GetHuman:最后-对其他Apria Healthcare客户有何建议?
~faeriewriter:在一天中的早些时候或深夜给他们打电话。不要忘记Apria Healthcare可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~faeriewriter在नवंबर १२, २०१७发生的Apria Healthcare客户服务问题中得到了一些有用的反馈和措辞。