Applebee's: Customer service mortifying. I was humiliated...
GetHuman用户GetHuman-krickets来自décembre 2, 2017的Applebee's条客户评论
GetHuman-krickets案的背景
GetHuman:GetHuman-krickets-您能告诉我们其他Applebee's个客户何时提起诉讼吗?
GetHuman-krickets:Yup。在novembre 29上是morning。
GetHuman:您是否接触到Applebee's,如果可以,怎么做?
GetHuman:这些常见的Applebee's客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-krickets 常见 Applebee's 问题的列表)
GetHuman-krickets:“ Cancel a reservation”是我尝试使用to call的原因。
GetHuman-krickets对Applebee's客户服务的评价
GetHuman:那么,您如何总结GetHuman的Applebee's客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-krickets:Customer service mortifying. I was humiliated in front of at least ** guests.
GetHuman:您能从11/29/17发生的事情中告诉我们其他人吗?
GetHuman-krickets:Worst customer service I've ever experienced. I was scolded by the hostess, after being told I wasn't her problem. We were never given menus, our server brought out dinner, and then realized he forgot to put our appetizer in. We were never given silverware. At this point I limped (I am handicapped ) upto the hostess stand. I was cut off by the incompetent staff member portraying a hostess, she proclaimed "it wasn't her fault ". I told her she obviously didn't care, and she replied with "nope"...... And to top the experience off, I was treated this way in front of a waiting line of at least ** ppl. Later I read the reviews for this store. * out of * stars. Not surprised.**Discusted.
GetHuman:让我们量化一下您与Applebee's联系的经验。在1到5的范围内,如何轻松解决Applebee's问题?
GetHuman-krickets:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-krickets:在沟通方面,我会给他们五分之三的one。
GetHuman:Applebee's快速有效地解决问题的能力又如何呢?
GetHuman-krickets:为此,我要说出五分之二的two。
GetHuman:最后-对其他Applebee's客户有何建议?
GetHuman-krickets:在一天中的早些时候或深夜给他们打电话。不要忘记Applebee's可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-krickets在novembre 29, 2017发生的Applebee's客户服务问题中得到了一些有用的反馈和措辞。