Amerihealth Insurance: I think it's awful that every single time I cal...
GetHuman用户~tmo来自نوفمبر ٢٠، ٢٠١٧的Amerihealth Insurance条客户评论
~tmo案的背景
GetHuman:~tmo-您能告诉我们其他Amerihealth Insurance个客户何时提起诉讼吗?
~tmo:Yup。在نوفمبر ١٢上是afternoon。
GetHuman:您是否接触到Amerihealth Insurance,如果可以,怎么做?
GetHuman:这些常见的Amerihealth Insurance客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~tmo 常见 Amerihealth Insurance 问题的列表)
~tmo:“ Overcharge/Strange charge”是我尝试使用to call的原因。
~tmo对Amerihealth Insurance客户服务的评价
GetHuman:那么,您如何总结GetHuman的Amerihealth Insurance客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~tmo:I think it's awful that every single time I call the customer service number, I am on hold a minimum of ** minutes. I am at **:** and counting... No matter what time of day I call its the same. It doesn't reflect well on the company that its member's time is not of value. I have a simple question that I can't find an answer to online. It's way too much to ask of people to invest this much time just to ask a simple question that will probably take someone about * min to answer. I just got through and when I told the rep I was on hold for ** minutes she just said sorry and transferred me to someone else. I am on **:** min so far... It is now **:** and I give up.
GetHuman:让我们量化一下您与Amerihealth Insurance联系的经验。在1到5的范围内,如何轻松解决Amerihealth Insurance问题?
~tmo:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~tmo:在沟通方面,我会给他们五分之三的three。
GetHuman:Amerihealth Insurance快速有效地解决问题的能力又如何呢?
~tmo:为此,我要说出五分之二的two。
GetHuman:最后-对其他Amerihealth Insurance客户有何建议?
~tmo:在一天中的早些时候或深夜给他们打电话。不要忘记Amerihealth Insurance可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~tmo在نوفمبر ١٢، ٢٠١٧发生的Amerihealth Insurance客户服务问题中得到了一些有用的反馈和措辞。