American Specialty Health: I called about ASH sending me instead of my pro...
GetHuman用户~Gracie来自noviembre 10º, 2017的American Specialty Health条客户评论
~Gracie案的背景
GetHuman：~Gracie-您能告诉我们其他American Specialty Health个客户何时提起诉讼吗？
~Gracie：Yup。在noviembre 1º上是afternoon。
GetHuman：您是否接触到American Specialty Health，如果可以，怎么做？
GetHuman：这些常见的American Specialty Health客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Gracie 常见 American Specialty Health 问题的列表）
~Gracie：“ Renew coverage”是我尝试使用to call的原因。
~Gracie对American Specialty Health客户服务的评价
GetHuman：那么，您如何总结GetHuman的American Specialty Health客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Gracie：I called about ASH sending me instead of my provider a request for more information needed to one of my Chiropractor claims. The first person I spoke with told me they sent both me and my provider the same letter. However, there is not an indication of this in the letter they sent me. I called my Chiropractor and they informed me that they received nothing from ASH. I then called back ASH and got a different person who informed me that they do not send the provider anything when a claim is rejected and that the provider needs to call them if they do not receive payment! I informed him that this was different from the previous customer support person's input to me. He became rude and did not seem to comprehend my concern. I asked to speak to his Supervisor and was put on hold for ** minutes. His Supervisor did state that it is their policy to send the provider a letter asking for additional information. I informed him that my provider never got the letter and I was concerned wi
GetHuman：让我们量化一下您与American Specialty Health联系的经验。在1到5的范围内，如何轻松解决American Specialty Health问题？
~Gracie：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Gracie：在沟通方面，我会给他们五分之三的one。
GetHuman：American Specialty Health快速有效地解决问题的能力又如何呢？
~Gracie：为此，我要说出五分之二的two。
GetHuman：最后-对其他American Specialty Health客户有何建议？
~Gracie：在一天中的早些时候或深夜给他们打电话。不要忘记American Specialty Health可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Gracie在noviembre 1º, 2017发生的American Specialty Health客户服务问题中得到了一些有用的反馈和措辞。