American Red Cross: I was looking into purchasing a CPR course thro...
GetHuman用户~jojo47来自novembre 6, 2017的American Red Cross条客户评论
~jojo47案的背景
GetHuman：~jojo47-您能告诉我们其他American Red Cross个客户何时提起诉讼吗？
~jojo47：Yeah。在novembre 4上是evening。
GetHuman：您是否接触到American Red Cross，如果可以，怎么做？
GetHuman：这些常见的American Red Cross客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~jojo47 常见 American Red Cross 问题的列表）
~jojo47：“ Complaint”是我尝试使用to call的原因。
~jojo47对American Red Cross客户服务的评价
GetHuman：那么，您如何总结GetHuman的American Red Cross客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~jojo47：I was looking into purchasing a CPR course through their website when I received an error message from their server saying that the transaction had failed. And it suggested that I tried it again. Long story short, I was charged twice for the item that I never received. No confirmation, no receipt, only money taken out of my account (processing). I tried to contact them and it takes at least ** minutes just to get through the line, and when I got to someone, he was very uninterested in solving the problem, and very unprofessional. I was told someone would call me back. Nobody called back. That was * days ago, and I am still trying to reach someone there. No response by phone nor email. Very disrespectful.
GetHuman：让我们量化一下您与American Red Cross联系的经验。在1到5的范围内，如何轻松解决American Red Cross问题？
~jojo47：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~jojo47：在沟通方面，我会给他们五分之三的four。
GetHuman：American Red Cross快速有效地解决问题的能力又如何呢？
~jojo47：为此，我要说出五分之二的one。
GetHuman：最后-对其他American Red Cross客户有何建议？
~jojo47：在一天中的早些时候或深夜给他们打电话。不要忘记American Red Cross可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~jojo47在novembre 4, 2017发生的American Red Cross客户服务问题中得到了一些有用的反馈和措辞。