American Red Cross: I was looking into purchasing a CPR course thro...

GetHuman用户~jojo47来自November 6., 2017的American Red Cross条客户评论

~jojo47案的背景

GetHuman:~jojo47-您能告诉我们其他American Red Cross个客户何时提起诉讼吗?
~jojo47:Yes I can。在November 3.上是evening。
GetHuman:您是否接触到American Red Cross,如果可以,怎么做?
~jojo47:我使用了我在GetHuman American Red Cross客户电话号码页面上找到的800-733-2767号码:American Red Cross客户服务电话号码
GetHuman:这些常见的American Red Cross客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~jojo47 常见 American Red Cross 问题的列表)
~jojo47:“ Location issue”是我尝试使用to call的原因。

~jojo47对American Red Cross客户服务的评价

GetHuman:那么,您如何总结GetHuman的American Red Cross客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~jojo47:I was looking into purchasing a CPR course through their website when I received an error message from their server saying that the transaction had failed. And it suggested that I tried it again. Long story short, I was charged twice for the item that I never received. No confirmation, no receipt, only money taken out of my account (processing). I tried to contact them and it takes at least ** minutes just to get through the line, and when I got to someone, he was very uninterested in solving the problem, and very unprofessional. I was told someone would call me back. Nobody called back. That was * days ago, and I am still trying to reach someone there. No response by phone nor email. Very disrespectful.
GetHuman:让我们量化一下您与American Red Cross联系的经验。在1到5的范围内,如何轻松解决American Red Cross问题?
~jojo47:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~jojo47:在沟通方面,我会给他们五分之三的three。
GetHuman:American Red Cross快速有效地解决问题的能力又如何呢?
~jojo47:为此,我要说出五分之二的five。
GetHuman:最后-对其他American Red Cross客户有何建议?
~jojo47:在一天中的早些时候或深夜给他们打电话。不要忘记American Red Cross可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~jojo47在November 3., 2017发生的American Red Cross客户服务问题中得到了一些有用的反馈和措辞。

American Red Cross

3.00 of 5 stars | 15条评论

~jojo47的American Red Cross评论

寻求帮助的困难
2 5星
沟通质量
3 5星
及时和专业
5 5星
整体客户服务评分
3 5星

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