American Home Shield: Contractors failed to do the work.
GetHuman用户GetHuman-jojacint来自December 4th, 2017的American Home Shield条客户评论
GetHuman-jojacint案的背景
GetHuman：GetHuman-jojacint-您能告诉我们其他American Home Shield个客户何时提起诉讼吗？
GetHuman-jojacint：Yeah。在November 24th上是afternoon。
GetHuman：您是否接触到American Home Shield，如果可以，怎么做？
GetHuman：这些常见的American Home Shield客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-jojacint 常见 American Home Shield 问题的列表）
GetHuman-jojacint：“ Overcharge/Strange charge”是我尝试使用to call的原因。
GetHuman-jojacint对American Home Shield客户服务的评价
GetHuman：那么，您如何总结GetHuman的American Home Shield客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-jojacint：Contractors failed to do the work.
GetHuman：您能从11/24/17发生的事情中告诉我们其他人吗？
GetHuman-jojacint：I have two rental houses in Phoenix, AZ. I also have two policies with AHS on these houses, ********* on ***** N **th Dr ***** and ********* on **** W Kathleen Rd, PHX *****.*Around ******* (I don’t have the precise date) I requested service to the Air Conditioner on ***** N **th and a contractor was assigned by AHS: the contractor never showed up and I had to engage the services of Day & Night A*C who responded the same day and fixed the problem. They replaced a **-* MFD ***V Dual Run Capacitor and charged me $***.** for the part and installation.*On ****** I also requested service for the A*C on **** W Kathleen: AHS again assigned a ref ********* and a contractor, Cross Comfort Systems LLC (***)*** **** . This contractor set up two appointments with my tenant and never showed up. My tenant is a single mom with a child, in Phoenix, AZ where temperatures might soar to ***F. With the weekend coming close and with my tenant with no A*C, I called CCS several times to no avail, just an answering machine. On Friday *** I decided to call on Day & Night to help me with this problem: they responded the same day and fixed the problem: supply an install Univ ***-*** HP **** RPM ***V Condenser Motor and replaced * MFD ***V Oval Run Capacitor, and charged me $***.**.*My issue now is that I want AHS to take responsibility for the lack of performance of their contractors, re-imburse me of $***.** and $***.** and I want to cancel both policies.
GetHuman：让我们量化一下您与American Home Shield联系的经验。在1到5的范围内，如何轻松解决American Home Shield问题？
GetHuman-jojacint：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-jojacint：在沟通方面，我会给他们五分之三的four。
GetHuman：American Home Shield快速有效地解决问题的能力又如何呢？
GetHuman-jojacint：为此，我要说出五分之二的five。
GetHuman：最后-对其他American Home Shield客户有何建议？
GetHuman-jojacint：在一天中的早些时候或深夜给他们打电话。不要忘记American Home Shield可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-jojacint在November 24th, 2017发生的American Home Shield客户服务问题中得到了一些有用的反馈和措辞。