American Express: Amex customer service is reaching an all time l...
GetHuman用户~rick来自November 6., 2017的American Express条客户评论
~rick案的背景
GetHuman：~rick-您能告诉我们其他American Express个客户何时提起诉讼吗？
~rick：Yes I can。在November 1.上是late at night。
GetHuman：您是否接触到American Express，如果可以，怎么做？
GetHuman：这些常见的American Express客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~rick 常见 American Express 问题的列表）
~rick：“ Card Declined”是我尝试使用to call的原因。
~rick对American Express客户服务的评价
GetHuman：那么，您如何总结GetHuman的American Express客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~rick：Amex customer service is reaching an all time low. Mumbai India is their center for fraud control. Guess how that script read. What a disaster. Company card expenses consistently over ***k*month. They were able to flag a ** dollar charge as potential fraud from a Shell gas station in California. Wow, how impressive to waste the comptroller's * hours to verify card in possession and charge valid for the traveling representative. How are you today, Mr. xxxx. Oh I am sorry to hear that Mr. xxxx, please hold on while I check the reason for suspected fraudulent charge. Can you verify employee yyy has her card in their possession? No they are not sitting right next to you? Okay can you verify that the charge made at a gas station in California for ** dollars was made by employee yyy? No? They are still not sitting right next to you? Oh well call us back when you know. Have a good day. What an idiot!
GetHuman：让我们量化一下您与American Express联系的经验。在1到5的范围内，如何轻松解决American Express问题？
~rick：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~rick：在沟通方面，我会给他们五分之三的four。
GetHuman：American Express快速有效地解决问题的能力又如何呢？
~rick：为此，我要说出五分之二的three。
GetHuman：最后-对其他American Express客户有何建议？
~rick：在一天中的早些时候或深夜给他们打电话。不要忘记American Express可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~rick在November 1., 2017发生的American Express客户服务问题中得到了一些有用的反馈和措辞。