American Express Serve: I got excellent service and the wait time was l...
GetHuman用户~Todd来自November 27, 2017的American Express Serve条客户评论
~Todd案的背景
GetHuman:~Todd-您能告诉我们其他American Express Serve个客户何时提起诉讼吗?
~Todd:Sure。在November 20上是middle of the night。
GetHuman:您是否接触到American Express Serve,如果可以,怎么做?
GetHuman:这些常见的American Express Serve客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Todd 常见 American Express Serve 问题的列表)
~Todd:“ Overcharge”是我尝试使用to call的原因。
~Todd对American Express Serve客户服务的评价
GetHuman:那么,您如何总结GetHuman的American Express Serve客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Todd:I got excellent service and the wait time was literally about ** seconds. I listened to the menu options and none really fit my purpose so i just selected *(repot a lost*stolen card)cuz thats obviously something that would require speaking to a service rep plus lost*stolen cards arent very common therefore that should should be quickest route to get a human. it rang one time and someone immediately picked up. I guess what im saying is maybe selecting * is the way to go regardless of what ur issue is. once u get a rep on the phone theyll always help even if u selected the wrong menu option.
GetHuman:让我们量化一下您与American Express Serve联系的经验。在1到5的范围内,如何轻松解决American Express Serve问题?
~Todd:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Todd:在沟通方面,我会给他们五分之三的one。
GetHuman:American Express Serve快速有效地解决问题的能力又如何呢?
~Todd:为此,我要说出五分之二的one。
GetHuman:最后-对其他American Express Serve客户有何建议?
~Todd:在一天中的早些时候或深夜给他们打电话。不要忘记American Express Serve可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Todd在November 20, 2017发生的American Express Serve客户服务问题中得到了一些有用的反馈和措辞。