American Express (Australia): To whom it may concern,*On Monday I contacted a...
GetHuman用户GetHuman-308247来自ноябрь 21-го, 2017的American Express (Australia)条客户评论
GetHuman-308247案的背景
GetHuman:GetHuman-308247-您能告诉我们其他American Express (Australia)个客户何时提起诉讼吗?
GetHuman-308247:Yeah。在ноябрь 13-го上是late at night。
GetHuman:您是否接触到American Express (Australia),如果可以,怎么做?
GetHuman:这些常见的American Express (Australia)客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-308247 常见 American Express (Australia) 问题的列表)
GetHuman-308247:“ Setup an account”是我尝试使用to call的原因。
GetHuman-308247对American Express (Australia)客户服务的评价
GetHuman:那么,您如何总结GetHuman的American Express (Australia)客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-308247:To whom it may concern,*On Monday I contacted amex as soon as I received a TEXT on my phone to ring the number stated due to fraud.I was offered a replacement card and I requested it be sent to an alternative address, which your representive agreed.* *Here I am a week later on hold from one of your reps telling me they know nothing about it and have not made arrangements to send the replacement card out AND do not have the ability to send me a card.*TOTAL TIME SPENT ON THE PHONE IN RELATION TO THIS ISSUE one and half hours and the meter is still going ON HOLD.*QUESTION-If you don't want my business have the decency to tell me.*Your service and those I have spoken to (Jeya Ratamuthu Malaysia ) Justin ***** Phoenix USA) EITHER TRAIN THEM OR FIRE THEM.*The feed back from Jeya regarding previous calls is absolutely BULL ****, I WAS TOLD WHAT THEY WANTED TO TELL ME Not what actually happened.*Two weeks to replace a amex card- your a joke.*For over twenty years I have used AMEX (and only
GetHuman:让我们量化一下您与American Express (Australia)联系的经验。在1到5的范围内,如何轻松解决American Express (Australia)问题?
GetHuman-308247:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-308247:在沟通方面,我会给他们五分之三的four。
GetHuman:American Express (Australia)快速有效地解决问题的能力又如何呢?
GetHuman-308247:为此,我要说出五分之二的three。
GetHuman:最后-对其他American Express (Australia)客户有何建议?
GetHuman-308247:在一天中的早些时候或深夜给他们打电话。不要忘记American Express (Australia)可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-308247在ноябрь 13-го, 2017发生的American Express (Australia)客户服务问题中得到了一些有用的反馈和措辞。