American Airlines Baggage: I talked to them twice, once by calling the...

GetHuman用户~Weeping Willow来自November 27th, 2017的American Airlines Baggage条客户评论

~Weeping Willow案的背景

GetHuman:~Weeping Willow-您能告诉我们其他American Airlines Baggage个客户何时提起诉讼吗?
~Weeping Willow:Yes I can。在November 24th上是morning。
GetHuman:您是否接触到American Airlines Baggage,如果可以,怎么做?
~Weeping Willow:我使用在GetHuman American Airlines Baggage客户服务联系信息页面上找到的help page:联系American Airlines Baggage客户服务
GetHuman:这些常见的American Airlines Baggage客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Weeping Willow 常见 American Airlines Baggage 问题的列表)
~Weeping Willow:“ Complaint”是我尝试使用to contact的原因。

~Weeping Willow对American Airlines Baggage客户服务的评价

GetHuman:那么,您如何总结GetHuman的American Airlines Baggage客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Weeping Willow:I talked to them twice, once by calling the *** number listed here (around a * min. wait), and then afterwards used the call-back feature. Very interesitng, it actually dials the number and navigates the menus and stays on hold for you until someone on the other side picks up, then rings your phone when they do pick up...it's pretty snazzy actually. You can even see the status of where it is in the call ("Navigating menu", "Waiting for agent", etc.) Get this - they called me to ask whether*when I was picking up a bag waiting for me...but I already had all my baggage from the previous day - how often does that happen? Sounds like they put the wrong bag tag on a bag and*or they did not update their system that I had already picked up the bag.
GetHuman:让我们量化一下您与American Airlines Baggage联系的经验。在1到5的范围内,如何轻松解决American Airlines Baggage问题?
~Weeping Willow:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Weeping Willow:在沟通方面,我会给他们五分之三的one。
GetHuman:American Airlines Baggage快速有效地解决问题的能力又如何呢?
~Weeping Willow:为此,我要说出五分之二的two。
GetHuman:最后-对其他American Airlines Baggage客户有何建议?
~Weeping Willow:尽早或晚些时候与他们打交道。不要忘记American Airlines Baggage可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Weeping Willow在November 24th, 2017发生的American Airlines Baggage客户服务问题中得到了一些有用的反馈和措辞。

American Airlines Baggage

2.94 of 5 stars | 103条评论

~Weeping Willow的American Airlines Baggage评论

寻求帮助的困难
4 5星
沟通质量
1 5星
及时和专业
2 5星
整体客户服务评分
2 5星

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