Ambit Energy: Had to call back * times to get a human! All th...
GetHuman用户~customeralwaysright来自novembre 5º, 2017的Ambit Energy条客户评论
~customeralwaysright案的背景
GetHuman:~customeralwaysright-您能告诉我们其他Ambit Energy个客户何时提起诉讼吗?
~customeralwaysright:Yeah。在novembre 3º上是afternoon。
GetHuman:您是否接触到Ambit Energy,如果可以,怎么做?
GetHuman:这些常见的Ambit Energy客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~customeralwaysright 常见 Ambit Energy 问题的列表)
~customeralwaysright:“ Change appointment”是我尝试使用to call的原因。
~customeralwaysright对Ambit Energy客户服务的评价
GetHuman:那么,您如何总结GetHuman的Ambit Energy客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~customeralwaysright:Had to call back * times to get a human! All the options kept putting me back through the main menu "loop" and had to inkey my account number every time. So frustrating. I finally pressed the option to "cancel my service" and got a rep to answer in ** seconds. This was my *rd time to call them attempting to set up "average billing" on my account. Rep told me this time it's really going to work. Guess I have to wait for my bill next month to see if it worked this time. My last year's worth of usage is printed on a graph on my paper bill but they tell me their computer must not be able to obtain the past usage?! Come on, average billing shouldn't be this difficult! I've lived here * years.
GetHuman:让我们量化一下您与Ambit Energy联系的经验。在1到5的范围内,如何轻松解决Ambit Energy问题?
~customeralwaysright:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~customeralwaysright:在沟通方面,我会给他们五分之三的one。
GetHuman:Ambit Energy快速有效地解决问题的能力又如何呢?
~customeralwaysright:为此,我要说出五分之二的five。
GetHuman:最后-对其他Ambit Energy客户有何建议?
~customeralwaysright:在一天中的早些时候或深夜给他们打电话。不要忘记Ambit Energy可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~customeralwaysright在novembre 3º, 2017发生的Ambit Energy客户服务问题中得到了一些有用的反馈和措辞。