Amazon: To make a complaint
GetHuman用户GetHuman-judyanne来自décembre 1er, 2017的Amazon条客户评论
GetHuman-judyanne案的背景
GetHuman:GetHuman-judyanne-您能告诉我们其他Amazon个客户何时提起诉讼吗?
GetHuman-judyanne:Yeah。在novembre 28上是middle of the night。
GetHuman:您是否接触到Amazon,如果可以,怎么做?
GetHuman-judyanne:我使用了我在GetHuman Amazon客户电话号码页面上找到的888-280-4331号码:Amazon客户服务电话号码 GetHuman:这些常见的Amazon客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-judyanne 常见 Amazon 问题的列表)
GetHuman-judyanne:“ Can't Login”是我尝试使用to call的原因。
GetHuman-judyanne对Amazon客户服务的评价
GetHuman:那么,您如何总结GetHuman的Amazon客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-judyanne:To make a complaint
GetHuman:您能从11/28/17发生的事情中告诉我们其他人吗?
GetHuman-judyanne:Well * i ordered a coffee machine for around £*** - next day delivery by primecom - received incorrect coffee machine the next day ( value £** ) - called amazon * told could not be replaced under tuesday* ( * days wait ) - i has ordered as birthday present for my son - staying weekend* will be gone by tuesday ! told could use incorrect machine until receive replacement but must then return it . was put through to supervisor who offered £** as compensation *Very angry *no apology * can not see point of returning a used machine - when told that they said they would charge me if i didnt ..... *do not feel good service and also worried as if had had sent direct to my son we would not have realised wrong one and would have been ripped off by over £** *when said i plannned to make a complaint they refused to give me an email address and i now can not find one **judy
GetHuman:让我们量化一下您与Amazon联系的经验。在1到5的范围内,如何轻松解决Amazon问题?
GetHuman-judyanne:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-judyanne:在沟通方面,我会给他们五分之三的two。
GetHuman:Amazon快速有效地解决问题的能力又如何呢?
GetHuman-judyanne:为此,我要说出五分之二的three。
GetHuman:最后-对其他Amazon客户有何建议?
GetHuman-judyanne:在一天中的早些时候或深夜给他们打电话。不要忘记Amazon可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-judyanne在novembre 28, 2017发生的Amazon客户服务问题中得到了一些有用的反馈和措辞。