I've been an Amazon customer for years, and hav...
GetHuman用户GetHuman-chrisna3来自November 30, 2017的Amazon条客户评论
GetHuman-chrisna3案的背景
GetHuman：GetHuman-chrisna3-您能告诉我们其他Amazon个客户何时提起诉讼吗？
GetHuman-chrisna3：Yeah。在November 22上是evening。
GetHuman：您是否接触到Amazon，如果可以，怎么做？
GetHuman-chrisna3：我使用了我在GetHuman Amazon客户电话号码页面上找到的888-280-4331号码：Amazon客户服务电话号码 GetHuman：这些常见的Amazon客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-chrisna3 常见 Amazon 问题的列表）
GetHuman-chrisna3：“ Change order”是我尝试使用to call的原因。
GetHuman-chrisna3对Amazon客户服务的评价
GetHuman：那么，您如何总结GetHuman的Amazon客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-chrisna3：I've been an Amazon customer for years, and have been a Prime member from the start of the Prime program. I was a very regular customer who sang Amazon's praises. And now, I am finding it impossible to find ANY customer service help regarding an issue. I ordered a game for my grandson for Xmas on ********. I recd a msg today that my Amazon card was declined. First customer svc rep said to call the card issuing bank (Chase). I did so, and they said "you have never had anything declined". Sent me back to Amazon customer service. After waiting on hold several times, asking to speak to supervisors (who did not call back), it ended up that my POINTS were not correctly reflected, so the order payment was declined. This was NOT my mistake, I do NOT calculate points. I had to cancel and reorder. THEN the item I wanted is out of stock. Not one representative, supervisor, (including the last one, T'Andre), was helpful or even concerned. I'll be rethinking my use of Amazon as my go-to for all kinds of retail items AND definitely rethinking renewing my Prime Membership. Amazon had the BEST customer service at one point. What's happened Amazon?
GetHuman：让我们量化一下您与Amazon联系的经验。在1到5的范围内，如何轻松解决Amazon问题？
GetHuman-chrisna3：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-chrisna3：在沟通方面，我会给他们五分之三的five。
GetHuman：Amazon快速有效地解决问题的能力又如何呢？
GetHuman-chrisna3：为此，我要说出五分之二的five。
GetHuman：最后-对其他Amazon客户有何建议？
GetHuman-chrisna3：在一天中的早些时候或深夜给他们打电话。不要忘记Amazon可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-chrisna3在November 22, 2017发生的Amazon客户服务问题中得到了一些有用的反馈和措辞。