Amazon: Called in the evening, got *rd or *th (maybe *t...
GetHuman用户GetHuman-16298来自November 24, 2017的Amazon条客户评论
GetHuman-16298案的背景
GetHuman：GetHuman-16298-您能告诉我们其他Amazon个客户何时提起诉讼吗？
GetHuman-16298：Yup。在November 15上是middle of the night。
GetHuman：您是否接触到Amazon，如果可以，怎么做？
GetHuman-16298：我使用了我在GetHuman Amazon客户电话号码页面上找到的888-280-4331号码：Amazon客户服务电话号码 GetHuman：这些常见的Amazon客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-16298 常见 Amazon 问题的列表）
GetHuman-16298：“ Lost phone”是我尝试使用to call的原因。
GetHuman-16298对Amazon客户服务的评价
GetHuman：那么，您如何总结GetHuman的Amazon客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-16298：Called in the evening, got *rd or *th (maybe *th)string agent. Item ordered on the **th with * day prime delivery - showed up as **th for delivery (weekend?). Item did not arrive, their solution: wait two more days and call back if no item - NO HELP. After observing that I could have waited without customer support help, they cancelled the order with a caution that if the item was delivered (at some future date) I be charged the full amount - NO HELP! After observing I was getting no assistance with my problem or any consideration, they placed an expedited order for the same item at no charge. The net effect is the item will show up in a couple days (their original "wait" suggestion), and perhaps TWO OF THEM! Then, I'll be stuck sending one of them back - NO HELP, additional work for me. This whole frustrating process took about ** minutes and included at least four consultations between the agent and her "lead." The agent was polite and was trying very hard but had no idea how to
GetHuman：让我们量化一下您与Amazon联系的经验。在1到5的范围内，如何轻松解决Amazon问题？
GetHuman-16298：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-16298：在沟通方面，我会给他们五分之三的four。
GetHuman：Amazon快速有效地解决问题的能力又如何呢？
GetHuman-16298：为此，我要说出五分之二的five。
GetHuman：最后-对其他Amazon客户有何建议？
GetHuman-16298：在一天中的早些时候或深夜给他们打电话。不要忘记Amazon可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-16298在November 15, 2017发生的Amazon客户服务问题中得到了一些有用的反馈和措辞。