Allstate Motor Club: This complaint is in behalf of my ** year old...

GetHuman用户~rbeldner来自November 17th, 2017的Allstate Motor Club条客户评论

~rbeldner案的背景

GetHuman:~rbeldner-您能告诉我们其他Allstate Motor Club个客户何时提起诉讼吗?
~rbeldner:Yes I can。在November 15th上是evening。
GetHuman:您是否接触到Allstate Motor Club,如果可以,怎么做?
~rbeldner:我使用了我在GetHuman Allstate Motor Club客户电话号码页面上找到的800-869-7997号码:Allstate Motor Club客户服务电话号码
GetHuman:这些常见的Allstate Motor Club客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~rbeldner 常见 Allstate Motor Club 问题的列表)
~rbeldner:“ None of those really matches why I wanted to call Allstate Motor Club that day.”是我尝试使用to call的原因。

~rbeldner对Allstate Motor Club客户服务的评价

GetHuman:那么,您如何总结GetHuman的Allstate Motor Club客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~rbeldner:This complaint is in behalf of my ** year old, handicapped, mother who has Allstate's Road Security Plan. Yesterday, ****** her car broke down and she called Roadside Assistance for a tow. Even though Allstate told her it would be a * hour wait--which in itself is ridiculous--they still didn't show up by *:**pm! I was on the phone with them for over an hour to determine the problem and to get request that the company call another tow service to help her, as it was getting late and she is a handicapped senior citizen. The Allstate service reps were not only unhelpful, they were rude and combatative. I first spoke with Carla Villa Nueva, then was transferred to Danielle Jara in Northbrooke, Illinois (*****). Both people basically blamed my mother for the problems. I suggested to my mother that she leave her car, which was parked in a gas station lot, and give the service card and the keys to the gas station attendant so she could go home on public transportation and rest. The Allstate re
GetHuman:让我们量化一下您与Allstate Motor Club联系的经验。在1到5的范围内,如何轻松解决Allstate Motor Club问题?
~rbeldner:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~rbeldner:在沟通方面,我会给他们五分之三的five。
GetHuman:Allstate Motor Club快速有效地解决问题的能力又如何呢?
~rbeldner:为此,我要说出五分之二的one。
GetHuman:最后-对其他Allstate Motor Club客户有何建议?
~rbeldner:在一天中的早些时候或深夜给他们打电话。不要忘记Allstate Motor Club可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~rbeldner在November 15th, 2017发生的Allstate Motor Club客户服务问题中得到了一些有用的反馈和措辞。

Allstate Motor Club

2.60 of 5 stars | 33条评论

~rbeldner的Allstate Motor Club评论

寻求帮助的困难
5 5星
沟通质量
5 5星
及时和专业
1 5星
整体客户服务评分
4 5星

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