AirBnB: Very disappointed. Not able to get a phone num...
GetHuman用户~Upset来自November 28, 2017的AirBnB条客户评论
~Upset案的背景
GetHuman：~Upset-您能告诉我们其他AirBnB个客户何时提起诉讼吗？
~Upset：Yup。在November 26上是afternoon。
GetHuman：您是否接触到AirBnB，如果可以，怎么做？
GetHuman：这些常见的AirBnB客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Upset 常见 AirBnB 问题的列表）
~Upset：“ Change booking”是我尝试使用to call的原因。
~Upset对AirBnB客户服务的评价
GetHuman：那么，您如何总结GetHuman的AirBnB客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Upset：Very disappointed. Not able to get a phone number. After many hours going round and round on their support web site was able to get a chat window. They told me to call the bank and give the bank a number for a refund. The bank said this was not the proper way to get a refund. When I tried to get back into a chat window wasted some more hours but was not able to get into chat with them because the reservation period had just expired. No way at all to address a problem if you cannot do it within the original reservation period and are extremely patient. Their web site is designed NOT to allow direct contact. Clearly they hope you will give up and go away.
GetHuman：让我们量化一下您与AirBnB联系的经验。在1到5的范围内，如何轻松解决AirBnB问题？
~Upset：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Upset：在沟通方面，我会给他们五分之三的three。
GetHuman：AirBnB快速有效地解决问题的能力又如何呢？
~Upset：为此，我要说出五分之二的two。
GetHuman：最后-对其他AirBnB客户有何建议？
~Upset：在一天中的早些时候或深夜给他们打电话。不要忘记AirBnB可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Upset在November 26, 2017发生的AirBnB客户服务问题中得到了一些有用的反馈和措辞。