The places I've booked on airbnb have been grea...

GetHuman用户GetHuman-hparker2来自November 29th, 2017的AirBnB条客户评论

GetHuman-hparker2案的背景

GetHuman:GetHuman-hparker2-您能告诉我们其他AirBnB个客户何时提起诉讼吗?
GetHuman-hparker2:Yup。在November 24th上是afternoon。
GetHuman:您是否接触到AirBnB,如果可以,怎么做?
GetHuman-hparker2:我使用了我在GetHuman AirBnB客户电话号码页面上找到的855-424-7262号码:AirBnB客户服务电话号码
GetHuman:这些常见的AirBnB客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-hparker2 常见 AirBnB 问题的列表)
GetHuman-hparker2:“ Overcharge/Strange charge”是我尝试使用to call的原因。

GetHuman-hparker2对AirBnB客户服务的评价

GetHuman:那么,您如何总结GetHuman的AirBnB客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-hparker2:The places I've booked on airbnb have been great, and the idea is a good one. However, I've also found myself in a semi-hotel: great space, but not the genuine article. This may be the only place where I'll be able to complain about two things, having tried everything to contact a person at airbnb: I got towards the end of a booking and balked at giving them a digitial image of my passport. In my haste, I actually uploaded an image of the passport. On reflection, I was horrified to think that a business like airbnb actually held details of documents that I would only present for viewing and definitely not enable any non government body to possess digitally. I'm particularly adamant about privacy and liberties and find Airbnb's assumption that they can require these is an invasion of my rights. I really like using Airbnb, but won't continue to do so if such such 'verifications' are demanded. I want a written assurance that airbnb have now deleted my information. *Then I was shocked to find the company had attempted to take over $**** from my bank account when I hadn't finished the booking. I had to get my card cancelled to prevent the payment going through. Overall, Airbnb is impersonal and impossible to contact, and no doubt I'm wasting my time writing this. I'll write to the Guardian the NYT instead. HP
GetHuman:让我们量化一下您与AirBnB联系的经验。在1到5的范围内,如何轻松解决AirBnB问题?
GetHuman-hparker2:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-hparker2:在沟通方面,我会给他们五分之三的four。
GetHuman:AirBnB快速有效地解决问题的能力又如何呢?
GetHuman-hparker2:为此,我要说出五分之二的five。
GetHuman:最后-对其他AirBnB客户有何建议?
GetHuman-hparker2:在一天中的早些时候或深夜给他们打电话。不要忘记AirBnB可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-hparker2在November 24th, 2017发生的AirBnB客户服务问题中得到了一些有用的反馈和措辞。

AirBnB

3.69 of 5 stars | 916条评论

GetHuman-hparker2的AirBnB评论

寻求帮助的困难
3 5星
沟通质量
4 5星
及时和专业
5 5星
整体客户服务评分
4 5星

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