AirBnB: INCREDIBLY disappointing company. I rent my ho...

GetHuman用户~PatriciaMaguire来自novembre 23, 2017的AirBnB条客户评论

~PatriciaMaguire案的背景

GetHuman:~PatriciaMaguire-您能告诉我们其他AirBnB个客户何时提起诉讼吗?
~PatriciaMaguire:Yes I can。在novembre 21上是afternoon。
GetHuman:您是否接触到AirBnB,如果可以,怎么做?
~PatriciaMaguire:我使用了我在GetHuman AirBnB客户电话号码页面上找到的855-424-7262号码:AirBnB客户服务电话号码
GetHuman:这些常见的AirBnB客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~PatriciaMaguire 常见 AirBnB 问题的列表)
~PatriciaMaguire:“ Edit listing”是我尝试使用to call的原因。

~PatriciaMaguire对AirBnB客户服务的评价

GetHuman:那么,您如何总结GetHuman的AirBnB客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~PatriciaMaguire:INCREDIBLY disappointing company. I rent my home to someone, have perfect communication, and reception with this person as my guest.* days into their * day stay they get fully refunded even though neither one of us cancelled. there was no cancellation email. I have waited a week to figure out what glitch is wrong on their end, bc for no reason this occurred and they have the nerve to suggest to my guest to go stay in a HOTEL, while I am NOT paid out at all. WHEN YOU CALL---NO ONE has answers, and they lie--telling you someone from the "RIGHT TEAM" will return your call. I have waited * days and only received an email from the first person I spoke to, which seems none of the customer service reps are trained to do any problem solving.
GetHuman:让我们量化一下您与AirBnB联系的经验。在1到5的范围内,如何轻松解决AirBnB问题?
~PatriciaMaguire:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~PatriciaMaguire:在沟通方面,我会给他们五分之三的two。
GetHuman:AirBnB快速有效地解决问题的能力又如何呢?
~PatriciaMaguire:为此,我要说出五分之二的five。
GetHuman:最后-对其他AirBnB客户有何建议?
~PatriciaMaguire:在一天中的早些时候或深夜给他们打电话。不要忘记AirBnB可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~PatriciaMaguire在novembre 21, 2017发生的AirBnB客户服务问题中得到了一些有用的反馈和措辞。

AirBnB

3.69 of 5 stars | 916条评论

~PatriciaMaguire的AirBnB评论

寻求帮助的困难
5 5星
沟通质量
2 5星
及时和专业
5 5星
整体客户服务评分
4 5星

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