Aeromexico: They told us over the phone that my Italian boy...
GetHuman用户~DrJLA来自November 23rd, 2017的Aeromexico条客户评论
~DrJLA案的背景
GetHuman:~DrJLA-您能告诉我们其他Aeromexico个客户何时提起诉讼吗?
~DrJLA:Yes。在November 21st上是morning。
GetHuman:您是否接触到Aeromexico,如果可以,怎么做?
GetHuman:这些常见的Aeromexico客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~DrJLA 常见 Aeromexico 问题的列表)
~DrJLA:“ Cancel my flight”是我尝试使用to call的原因。
~DrJLA对Aeromexico客户服务的评价
GetHuman:那么,您如何总结GetHuman的Aeromexico客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~DrJLA:They told us over the phone that my Italian boyfriend did not need a visa when traveling from Tijuana to Rome, with stopovers in Mexico City and Miami, FL. In the Tijuana airport, there was no problem. Then in Mexico City, they would not allow him to board the plane. Then they forced him to pay another $*** for a different flight to Miami. In the middle of the day on a Thursday, customer service phone lines are "not available." They told me to email, which I have done and not received a response. One lady I spoke with refused to give me her name, and hung up on me. No one will help. He is on the flight to Miami now, what will happen? Who knows? Will they extort more money from him? Corrupt airline, DO NOT FLY!
GetHuman:让我们量化一下您与Aeromexico联系的经验。在1到5的范围内,如何轻松解决Aeromexico问题?
~DrJLA:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~DrJLA:在沟通方面,我会给他们五分之三的one。
GetHuman:Aeromexico快速有效地解决问题的能力又如何呢?
~DrJLA:为此,我要说出五分之二的four。
GetHuman:最后-对其他Aeromexico客户有何建议?
~DrJLA:在一天中的早些时候或深夜给他们打电话。不要忘记Aeromexico可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~DrJLA在November 21st, 2017发生的Aeromexico客户服务问题中得到了一些有用的反馈和措辞。