Aeromexico: At night on ******* hours before our family of...
GetHuman用户~goldie来自ноябрь 22-го, 2017的Aeromexico条客户评论
~goldie案的背景
GetHuman：~goldie-您能告诉我们其他Aeromexico个客户何时提起诉讼吗？
~goldie：Sure。在ноябрь 12-го上是afternoon。
GetHuman：您是否接触到Aeromexico，如果可以，怎么做？
GetHuman：这些常见的Aeromexico客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~goldie 常见 Aeromexico 问题的列表）
~goldie：“ Change my travel dates”是我尝试使用to call的原因。
~goldie对Aeromexico客户服务的评价
GetHuman：那么，您如何总结GetHuman的Aeromexico客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~goldie：At night on ******* hours before our family of * were to leave for our vacation in Cancun we were informed that Aeromexico bumped us from our return flight with confirmed seats. ( they had the same flight now with a different number) and put us on a overbooked flight returning the day before on May **th ****. They would not give us seats on this flight on May **th and confirmed it was overbooked that we probably would get bumped from that flight. My husband and I both pleaded with Aeromexico representatives to please put us back on the flight on *******. The representative's response was that if we paid hundreds of dollars more for each ticket they would put us on the flight, otherwise they were doing nothing. Their representatives hung up on us numerous times and stated they have no Supervisors to talk to consumers. We would be losing a non-refundable paid day of vacation for * of us. Hotel rooms and all inclusive fees at the Hard Rock Hotel would not be refunded if we left a day
GetHuman：让我们量化一下您与Aeromexico联系的经验。在1到5的范围内，如何轻松解决Aeromexico问题？
~goldie：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~goldie：在沟通方面，我会给他们五分之三的five。
GetHuman：Aeromexico快速有效地解决问题的能力又如何呢？
~goldie：为此，我要说出五分之二的four。
GetHuman：最后-对其他Aeromexico客户有何建议？
~goldie：在一天中的早些时候或深夜给他们打电话。不要忘记Aeromexico可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~goldie在ноябрь 12-го, 2017发生的Aeromexico客户服务问题中得到了一些有用的反馈和措辞。