Advance Auto Parts: Company Policy: Purchased a ** month auto batt...
GetHuman用户~Limbchicken来自noviembre 19º, 2017的Advance Auto Parts条客户评论
~Limbchicken案的背景
GetHuman:~Limbchicken-您能告诉我们其他Advance Auto Parts个客户何时提起诉讼吗?
~Limbchicken:Yeah。在noviembre 18º上是middle of the night。
GetHuman:您是否接触到Advance Auto Parts,如果可以,怎么做?
GetHuman:这些常见的Advance Auto Parts客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Limbchicken 常见 Advance Auto Parts 问题的列表)
~Limbchicken:“ None of those really matches why I wanted to call Advance Auto Parts that day.”是我尝试使用to call的原因。
~Limbchicken对Advance Auto Parts客户服务的评价
GetHuman:那么,您如何总结GetHuman的Advance Auto Parts客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Limbchicken:Company Policy: Purchased a ** month auto battery approx. * years ago. Battery became weak and would not start my truck after ** hours. Would charge and test OK, but obviously was not up to par. Store would not replace it under the ** month warranty since it would take a charge. I have proved it was the battery since I replaced it with another brand at my cost. I took the truck in to test the battery in Nov., waited ** minutes while they uninstalled it, charged it and said it was OK. At that time it still appeared in their computer. Month later prob. was worse, took it back and was told I needed the receipt for it to be replaced? No receipt available, gone from their computer records. Battery had month and year installed on it. They refused to replace it. Done with Advance AP forever. Warranty worthless, policy *****.
GetHuman:让我们量化一下您与Advance Auto Parts联系的经验。在1到5的范围内,如何轻松解决Advance Auto Parts问题?
~Limbchicken:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Limbchicken:在沟通方面,我会给他们五分之三的one。
GetHuman:Advance Auto Parts快速有效地解决问题的能力又如何呢?
~Limbchicken:为此,我要说出五分之二的one。
GetHuman:最后-对其他Advance Auto Parts客户有何建议?
~Limbchicken:在一天中的早些时候或深夜给他们打电话。不要忘记Advance Auto Parts可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Limbchicken在noviembre 18º, 2017发生的Advance Auto Parts客户服务问题中得到了一些有用的反馈和措辞。