Adobe Systems: I hate to say, but most always when a company h...
GetHuman用户~Ms. G来自novembre 26, 2017的Adobe Systems条客户评论
~Ms. G案的背景
GetHuman:~Ms. G-您能告诉我们其他Adobe Systems个客户何时提起诉讼吗?
~Ms. G:Sure。在novembre 21上是late at night。
GetHuman:您是否接触到Adobe Systems,如果可以,怎么做?
GetHuman:这些常见的Adobe Systems客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Ms. G 常见 Adobe Systems 问题的列表)
~Ms. G:“ Returns”是我尝试使用to call的原因。
~Ms. G对Adobe Systems客户服务的评价
GetHuman:那么,您如何总结GetHuman的Adobe Systems客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Ms. G:I hate to say, but most always when a company has a call center in India, the service is not good. This time was no different. I simply needed access to Adobe's AAPL (approved partnership list), the link of which seems to have been disabled on their site. I don't want anything to do w*McAfee invading my new computer uninvited through automatic updates from Adobe. McAfee is, in truth, like a virus itself. AWFUL, AWFUL, AWFUL, and detrimental to your computer's operating system. Well, the simple request for access to the list seemed like too much for anyone to handle. The people who answered (called *x) were not friendly, they were evasive. I was told "this is the wrong department, we don't do that, etc", and that I was to be transferred. I was put on hold and forgotten about. Calling back fared no better. This company has wonderful products. It is a shame they don't respect their customers enuf to provide customer support from the U.S. India call centers have simply begun to decline in
GetHuman:让我们量化一下您与Adobe Systems联系的经验。在1到5的范围内,如何轻松解决Adobe Systems问题?
~Ms. G:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Ms. G:在沟通方面,我会给他们五分之三的five。
GetHuman:Adobe Systems快速有效地解决问题的能力又如何呢?
~Ms. G:为此,我要说出五分之二的two。
GetHuman:最后-对其他Adobe Systems客户有何建议?
~Ms. G:在一天中的早些时候或深夜给他们打电话。不要忘记Adobe Systems可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Ms. G在novembre 21, 2017发生的Adobe Systems客户服务问题中得到了一些有用的反馈和措辞。