Acer: Once your computer is out of warranty, you're t...
GetHuman用户~jill来自October 27th, 2017的Acer条客户评论
~jill案的背景
GetHuman:~jill-您能告诉我们其他Acer个客户何时提起诉讼吗?
~jill:Yup。在October 18th上是evening。
GetHuman:您是否接触到Acer,如果可以,怎么做?
~jill:我使用了我在GetHuman Acer客户电话号码页面上找到的866-695-2237号码:Acer客户服务电话号码 GetHuman:这些常见的Acer客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~jill 常见 Acer 问题的列表)
~jill:“ Returns”是我尝试使用to call的原因。
~jill对Acer客户服务的评价
GetHuman:那么,您如何总结GetHuman的Acer客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~jill:Once your computer is out of warranty, you're technically not allowed to get phone support. So the directions work up until the answering service realizes you are out of warranty, and then it hangs up on you. However, in my case, I called the Acer store line first, and ended up with a case number to be given to a "level * manager." I tried the pay-for-support number and they were nice enough to transfer me directly to the non-pay support line, probably since I already had a case number. From there I again talked to someone in south asia (not very helpful) but once I got to the level * manager they were very helpful. It's incredibly easy to get to a real person through the Acer store number, but the person I talked to there was an idiot.
GetHuman:让我们量化一下您与Acer联系的经验。在1到5的范围内,如何轻松解决Acer问题?
~jill:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~jill:在沟通方面,我会给他们五分之三的two。
GetHuman:Acer快速有效地解决问题的能力又如何呢?
~jill:为此,我要说出五分之二的one。
GetHuman:最后-对其他Acer客户有何建议?
~jill:在一天中的早些时候或深夜给他们打电话。不要忘记Acer可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~jill在October 18th, 2017发生的Acer客户服务问题中得到了一些有用的反馈和措辞。