AVG Antivirus and Security: Tried to get a refund for a client who had felt...

GetHuman用户~Krebbin来自November 15th, 2017的AVG Antivirus and Security条客户评论

~Krebbin案的背景

GetHuman:~Krebbin-您能告诉我们其他AVG Antivirus and Security个客户何时提起诉讼吗?
~Krebbin:Yup。在November 7th上是evening。
GetHuman:您是否接触到AVG Antivirus and Security,如果可以,怎么做?
~Krebbin:我使用在GetHuman AVG Antivirus and Security客户服务联系信息页面上找到的help page:联系AVG Antivirus and Security客户服务
GetHuman:这些常见的AVG Antivirus and Security客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Krebbin 常见 AVG Antivirus and Security 问题的列表)
~Krebbin:“ Cancel order”是我尝试使用to contact的原因。

~Krebbin对AVG Antivirus and Security客户服务的评价

GetHuman:那么,您如何总结GetHuman的AVG Antivirus and Security客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Krebbin:Tried to get a refund for a client who had felt she had no option but to buy when the trial expired. Spent half an hour on message line with VIVID G (yes that's what they call themselves). They knew at the start it was bought via Trialpay.com and she wanted a refund, but kept suggesting she install the product key, which she has never used. Complete waste of time, as at the end VIVID (!!!!) daid she had to get the refund from Trialpay. They do not have a phone number in the UK. All round - AVG were ********* today.
GetHuman:让我们量化一下您与AVG Antivirus and Security联系的经验。在1到5的范围内,如何轻松解决AVG Antivirus and Security问题?
~Krebbin:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Krebbin:在沟通方面,我会给他们五分之三的four。
GetHuman:AVG Antivirus and Security快速有效地解决问题的能力又如何呢?
~Krebbin:为此,我要说出五分之二的five。
GetHuman:最后-对其他AVG Antivirus and Security客户有何建议?
~Krebbin:尽早或晚些时候与他们打交道。不要忘记AVG Antivirus and Security可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Krebbin在November 7th, 2017发生的AVG Antivirus and Security客户服务问题中得到了一些有用的反馈和措辞。

AVG Antivirus and Security

2.13 of 5 stars | 54条评论

~Krebbin的AVG Antivirus and Security评论

寻求帮助的困难
3 5星
沟通质量
4 5星
及时和专业
5 5星
整体客户服务评分
4 5星

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